Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,136 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience is that is really worth it to go with a specialty seller like Rack Attack. Sales specialists were really helpful and I used a video they posted to help with assembly and installation.”

Helpful Report

Posted 4 years ago

“Great communication, help me to get my lock and key. Fast shipping and comes with great packaging.”

Helpful Report

Posted 4 years ago

“Ordering and delivery was easy & quick. Good Experience.”

Helpful Report

Posted 4 years ago

“Great experience !”

Helpful Report

Posted 4 years ago

“I would like to thank you guys so much for helping us out after a car ran into the back of our Thule Bike Rack, you replaced for us so fast you made may partner very happy.. A special Thank you to Alex in Denver Colorado as it was him who sorted all this out for us.. You guys rock...”

Helpful Report

Posted 4 years ago

“I ordered a Thule rack and cargo box from another retailer. They didn't tell me that I'd need a "fit kit" for installation. So after waiting 18 months to get these backordered items, we were 2 days away from our trip - with NO fit kit to finish the installation. And I was seething that they didn't tell me in the numerous emails that I had with the co. literally asking if I had everything I'd need to assemble. That is when I found Rack Attack. They had the fit kit in stock and I paid for rush delivery. It arrived on the morning that we were to get on the road, we got it assembled and VIOLA, we had a cargo box and a successful trip. THANK YOU!”

Helpful Report

Posted 4 years ago

“Product was awesome as described and quick delivery”

Helpful Report

Posted 4 years ago

“Received a part that was back ordered very quickly. Was called when it came in and received within 2 days. Thank You”

Helpful Report

Posted 4 years ago

“Awesome co. to deal with! … Great communication, good prices, and what I needed most, quick shipping!. Ordered, and received, the item I needed within a week, when it would’ve taken at least 2mos. anywhere else. Very happy!”

Helpful Report

Posted 4 years ago

“Super fast shipping!”

Helpful Report

Posted 4 years ago

“I was able to get on a waiting list. They notified me when the rack was available. I ordered the rack and received it within a week. Very satisfied!”

Helpful Report

Posted 4 years ago

“I really appreciate how Rack Attack handled this long back-ordered item. It was a hard to find part not available from the manufacturer, but they took my contact and order information, and it as soon as it came in. Very pleased!”

Helpful Report

Posted 4 years ago

“The customer service I experienced at rack attack is beyond compare. it is not only expeditious, but it is off the charts with regard to the knowledge of the expert sales personnel there!”

Helpful Report

Posted 4 years ago

“Great rack, fast delivery”

Helpful Report

Posted 4 years ago

“Good product”

Helpful Report

Posted 4 years ago

“Excellent customer service and fast shipping.”

Helpful Report

Posted 4 years ago

“Always Rack Attack! Roof racks for: skis, canoes, kayak (adapted to various vehicles). Rear mounted bike (first 2, then 4 bikes) carriers. Always excellent service over the years. Happy to support a local shop- great staff.”

Helpful Report

Posted 4 years ago

“Great web site, easy to get around and find what you are looking for. Quick shipping anytime I've ordered anything.”

Helpful Report

Posted 4 years ago

“Hard to find products in stock, great service, and fast shipping. Thank you!”

Helpful Report

Posted 4 years ago

“Amazing service!!!”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,136 reviews