Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,257 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd October 2026

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great over the phone service. Prompt delivery.”

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Posted 5 years ago

“Great ebike rack. Quick service and delivery.”

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Posted 5 years ago

“Don’t have the hitch yet for this rack but the product was shipped promptly and I am happy with that.”

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Posted 5 years ago

“Initially my card was rejected due to fraud alert. After comfirming acceptance of charge with card issuer I emailed the store via email explaining circumstances and within a couple of hours received confirmation my order was being prepared for shipment. Very impressed with there response and timely action.”

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Posted 5 years ago

“Excellent response to technical questions.Excellent customer service all around. Would definitely recommend to others”

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Posted 5 years ago

“The guys at Rack Attack were very fast to get out my order. Within minutes of placing my order they called me on my cell bc there was an issue with the zip code that had transferred from PayPal delivery address. They got my information and I had the package in 2 days.”

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Posted 5 years ago

“Excellent ordering process which ensures the correct rack for your particular vehicle with good customer service.”

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Posted 5 years ago

“Excellent customer service. Had an issue with our order and it was rectified very promptly. Shipping was really fast. Great shopping experience overall.”

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Posted 5 years ago

“The order process was easy. I received verification of shipping right away so I know Rack Attack immediately worked on my order. My order arrived quickly, complete and exactly as I expected, in good shape.”

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Posted 5 years ago

“Awesome experience. I forgot to attach the key #. Before I could send out another email I received a request for it. The key arrived 2 days later. Great customer service. Thank you!!!!”

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Posted 5 years ago

“Excellent experience. Andy was very helpful with the initial order. The item was back-ordered and when it shipped I was out of town. They were very helpful to change the delivery address so I could get it sooner. Thank you very much.”

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Posted 5 years ago

“The website provides good information to make choices easy, fast shipping and overall great service.”

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Posted 5 years ago

“Great service, thanks for getting the product to us!”

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Posted 5 years ago

Hi Glen, It looks like UPS is experiencing delays due to extreme weather. Our team will look into this for you - please accept my apologies on behalf of UPS. Best regards, Blaze, Rack Attack

Posted 5 years ago

“VERY FAST SHIPING .”

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Posted 5 years ago

“Ordered online in a Friday at 3 pm and received complete roof rack kit for my x3 m4.0 Monday at noon via ups. And the pricing was less than I would pay in Halifax. Wow !”

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Posted 5 years ago

“Great bike rack quick delivery!”

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Posted 5 years ago

“Happy with my order and Rack attack was very helpful. Highly recommend.”

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Posted 5 years ago

Our team is on it to assist you with your order! Replacements bars are on the way!

Posted 5 years ago

“Easy to work with. Had it in stock where others had it on back order. Discounted open box and all pieces were included. Received notice from UPS that delivery would be between July 1 1:15 - 3:15 and arrived at 3:45”

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Posted 5 years ago

“5 stars. Very prompt delivery. Replacement parts fit perfectly.”

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Posted 5 years ago

“I was so grateful that the folks at Rack Attack were willing to put the effort in to getting the adapter for my rack out to UPS the same day that I ordered it online. Their quick response and broad inventory supported the expedition that I was on. Thank you so much I will use you again.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,257 reviews