Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,257 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd October 2026

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service on getting 2 days rush order to me”

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Posted 5 years ago

“Great experience with rack attack. After looking on line endlessly, finally consulted my local rack attack. Their expertise, inventory and customer service equaled amazing success! I also wanted the 4 Thule duffle bags for cargo box, but they had to come from Boston. They arrived in 2 days! And my daughter packed it all up and made her trek across country! Thank you Rack Attack!!”

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Posted 5 years ago

“I can’t believe this company send me 2 keys for the price of one they really did good by And they even called me to let me know that my payment didn’t go through because I use the wrong credit card on file they had the wrong expiration date and they call me to update it and sure enough I have my keys”

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Posted 5 years ago

“Great quality!! My bike feels very secure strapped in on it.”

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Posted 5 years ago

“I recently purchased a thule roof bar system for my daughter and forgot to order the Podium Fit Kit. 4 days before she was taking off on her camping trip we discovered my blunder. I called Rack Attack (late in the day) and the person I spoke with assured me the part was in stock and went a step further and called the Denver store (still open because of our time zone difference) to ensure it got dropped in 2 day express that evening. I received the part as expected with no delay to my daughters camping trip. Awesome customer service and attention to detail!! Thank you!!”

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Posted 5 years ago

“Positive purchase experience”

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Posted 5 years ago

“Fantastic service.”

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Posted 5 years ago

“Very impressed with the quick time frame of delivery of the product as everywhere else I looked to try and find this part, no one had it and didn't have any time frame as to when they would get back in stock. Will definitely order from Rack Attack again in the future.”

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Posted 5 years ago

“Fast shipping and great customer service!”

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Posted 5 years ago

“Excellent service. Got exactly what I needed and quick delivery.”

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Posted 5 years ago

“This team was very easy to work with. Shipping was always super fast and they also answered all of my questions and scenarios. You need a rack, buy from Rack Attack!”

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Posted 5 years ago

“Great service....won't be able to check out if keys work until end of August as racks are away with wife & kids.”

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Posted 5 years ago

“Excellent service, the person I spoke with went out of their way to get me some rather obscure Thule parts from the states. They were super quick with communication and the parts got to me fast. A+”

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Posted 5 years ago

“My charge card was rejected on my on-line order so a clerk called me and I had entered a number incorrectly. Rather than just reject the order they took the extra step to insure I received my item promptly. Thank you!”

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Posted 5 years ago

“I had a problem with one of the Thule bars but Rack Attack quickly turned me into a satisfied customer.”

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Posted 5 years ago

“Very happy to receved those items. Every things is ok. Thank you very much”

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Posted 5 years ago

“Ordered a Thule rack from Rack Attack. It was in stocked, shipped with standard UPS and received in two days. The rack was as advertised and works great with my vehicle.”

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Posted 5 years ago

“Concise , knowledgeable and reasonably priced. Rack Attack is the place to go for your cargo needs”

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Posted 5 years ago

“Awesome. Caring. Quick and efficient.”

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Posted 5 years ago

“Customer service was awesome and called me to answer questions I had with my on line order very quickly. Totally amazed by their support, efforts and quick delivery. Highest recommendation.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,257 reviews