Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,137 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly i had an issue with my car which meant the Thule Rack was not suitable for an installation. I was helped today by Justin and he tried every way possible to sort my car and he was just outstanding in his efforts and just so helpful. This type of service needs noting in today's world and what a fine example he sets for the company. Thank you Justin.”

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Posted 5 years ago

“Needed the speciality clip quickly and they took care of me”

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Posted 5 years ago

“Great service, web site is simple to use, pictures of installation help alot, good comment from tech team and shipping was very fast !”

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Posted 5 years ago

“All good so far... I will let you know in a year and how it handles the elements ...etc”

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Posted 5 years ago

“Shipped very very quickly and arrived well packaged. I wish I would’ve ordered from Rack Attack the first time instead of getting a beat up box missing install hardware from rei :/”

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Posted 5 years ago

“I have purchased a few things from Rack Attack and I am very pleased with the outcome. One purchase was the Thule Pro rack. There was some movement with it and they gave me a new one (upgraded with wheels) under warranty with no issues.”

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Posted 5 years ago

“Very easy to order helpful responses as fast delivery”

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Posted 5 years ago

“Got the Thule FastRide rack very quickly and it fit perfectly. Great experience, would buy again!”

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Posted 5 years ago

“Great company to deal with and would like to really point out Will in the e-commerce dept in Denver. This guy is a major asset to your company a GREAT customer server rep and a future leader. Don’t loose this guy !!”

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Posted 5 years ago

“Great service. Even when my rack was back ordered (ah Covid) they had good communication and got it to me as soon as it arrived. Very happy!”

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Posted 5 years ago

“Quick delivery. Packed well.”

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Posted 5 years ago

“Great site and fast shipment and delivery.”

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Posted 5 years ago

“Fantastic people and service.”

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Posted 5 years ago

“Great site!”

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Posted 5 years ago

“Extremely satisfied with my purchases from Rack Attack - shipping speed, amazing customer service service and knowledgeable staff. Would recommend to anyone!”

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Posted 5 years ago

“Wonderful product, and availability. Quick shipping.”

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Posted 5 years ago

“Simple and effective internet site. Efficient and rapid delivery.”

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Posted 5 years ago

“Incredibly fast shipping. Many thanks”

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Posted 5 years ago

“Amazing service!”

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Posted 5 years ago

“Very knowledgeable”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,137 reviews