Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

Anonymous

722

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent to work with. Items shipped quickly and when a missing piece was discovered, they had a replacement in the mail same day. A+ customer service”

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Posted 3 years ago

“Keys arrived fast!”

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Posted 3 years ago

“Excellent service and great attention from customers services, thank you”

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Posted 3 years ago

“Nathan Woller, excellent customer service from start to finish with our purchase of the Kuat Piston Pro X.”

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Posted 3 years ago

“I assembled the rack but have not used it yet. If it works as well as it looks it will be great. I did try a couple bikes in it and it seemed very sturdy.”

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Posted 3 years ago

“Rack Attack is very helpful and has all the info you need to decide if the rack will fit your vehicle. No guessing involved.”

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Posted 3 years ago

“Absolutely fantastic customer service. I had a fitment issue with the end cap to my rack assembly and notified customer service through email during after hours. I received an immediate response the next morning! The situation is in the process of being rectified and I couldn’t be happier with the assistance. Nice work! 👍🏼”

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Posted 3 years ago

“Facile à monter et facile à utiliser!”

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Posted 3 years ago

“Easy to navigate site and lightning fast delivery!”

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Posted 3 years ago

“The items were in great condition and worked perfectly with our vehicle. We've purchased quite a few items from Rack Attack throughout the years and will continue to do so in the future.”

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Posted 3 years ago

“Fast processing and shipping - thank you!”

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Posted 3 years ago

“Very good services. Bravo”

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Posted 3 years ago

“Quality product, good customer service and fast shipping. Thanks to everyone at Rack Attack for a nice experience.(-:”

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Posted 3 years ago

“Easy to assemble And fits great”

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Posted 3 years ago

“Great service. Super fast shipping. Would highly recommend”

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Posted 3 years ago

“Ordered a black Thule for my for my 2019 Raptor. Ordered it on my phone and received an orderly box within a day or two. I was thinking this going to take 2-3 weeks. Nope. Instructions and install was super easy. It looks great too. Would I order another rack from these guys? Absolutely!!”

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Posted 3 years ago

“Good guys. Professional service, Reasonable pricing”

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Posted 3 years ago

“Rack Attack provided me with the exact items needed to use the Thulr Hullavotor on my 2019 Ford Escape SEL. Shipping was quick!”

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Posted 3 years ago

“Very good service arrive in good condition, and fast. thank you”

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Posted 3 years ago

“Rack Attack very helpfully called me to let me know the rack I ordered wouldn't work for the car I was going to install it on, then helped me select the correct rack for my purpose. Sure beats getting it and figuring out after the fact that it wouldn't work.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,992 reviews