Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

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Posted 3 years ago

“knowledgeable, competent, and helpful!”

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Posted 3 years ago

“ordered a Yakima rack for two ebikes along with longer straps for fat tires. Order arrived in a few days. It's all good, man!”

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Posted 3 years ago

“Right fit.👍”

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Posted 3 years ago

“Even though it was an open box product the rack arrived in original packaging and in like new condition. Very happy with my purchase.”

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Posted 3 years ago

“I love the chat support. very quick and convenient... John helped me and ended up purchasing the yakima.. i had issues and went to the store and they helped me right away on the spot. i didnt regret buying this rack from you guys.. worth it.”

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Posted 3 years ago

“Rack Attack was helpful over the phone and my order was shipped & received quickly”

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Posted 3 years ago

“Fast shipping.”

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Posted 3 years ago

“knowledgeable and agreeable”

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Posted 3 years ago

“Rack Attack was great to deal despite Thule’s supply chain delays. They maintained communication through it all and even called first when the parts finally came in to ship.”

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Posted 3 years ago

“Website is easy to use. Order was delivered quickly.”

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Posted 3 years ago

“I found the rack I wanted into stock and for a better price than I’d found elsewhere. Very satisfied with my new Yak Rack!”

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Posted 3 years ago

“Fast free delivery on Thule SUV Crossbars & Hullivator for kayaks. Excellent customer support when I had questions regarding correct cross bars & fit up for the Hullivator. The support department answered the phone promptly the two times I called, there was NO waiting or being on hold!”

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Posted 3 years ago

“Full service. Had exactly what I was looking for at competitive prices. Out the door shipping was fast and fair.”

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Posted 3 years ago

“Rack Attack have very knowledgeable staff and answered all my questions I had on my set up and was able to recommend me the best set up. Their customer service is top notch as well. UPS lost one of my shipments and Rack Attack took care of me. I highly recommend them!”

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Posted 3 years ago

“Got exactly what I ordered, and the shipping was very fast.”

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Posted 3 years ago

“Excellent customer service. Price match guarantee. Rapid shipping. Great inventory. Absolutely no reason to shop anywhere else.”

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Posted 3 years ago

“Great quick service/shipment to my home. Love this company.”

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Posted 3 years ago

“Always satisfied with Rack Attack. Never had an issue yet.”

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Posted 3 years ago

“The entire process was quick and easy. I ordered online and it was simple to find what I was looking to purchase even though it was my first time buying a roof rack. Everything came faster than anticipated and the YouTube videos helped me install everything myself. Overall great experience and would recommend to others. Thanks!”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews