Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery could not have been any faster. Products received in well protected packaging.”

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Posted 3 years ago

“Folks at RackAttack Boston in Framingham MA were super helpful. There was a part missing in the openbox item I bought online. They quickly took care of it. Thanks to the super-friendly staff!”

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Posted 3 years ago

“Will definitely order items from Rack Attack again. Excellent quality product.”

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Posted 3 years ago

“No complaints. Ordering was easy and shipping communication was great.”

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Posted 3 years ago

“Fast Delivery and Great Customer service when I called to check on my order.”

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Posted 3 years ago

“Staff was very helpful in getting me setup with the correct rack and accessories that I needed. Only one manufacturer made it (Venza with a panoramic glass roof) and Rack Attack ordered it for me. Very happy with the purchase.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Great Service, fast shipping, great product. Yakima Base Line fit on my Matrix perfectly. Very sturdy, easy installation with great instructions.”

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Posted 3 years ago

“Glad I could get this frame protector. for my Thule Ez Fold bike carrier. Delivery was prompt and everything was easy to order on line.”

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Posted 3 years ago

“Great service and fast delivery. We'll done!”

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Posted 3 years ago

“Good quick, helpful online service.”

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Posted 3 years ago

“Perfect fit and great service”

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Posted 3 years ago

“Excellent service. Arrived on time. This is the third rack that we buy from Rack Attack and as always we are very satisfied.”

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Posted 3 years ago

“Having you put together the whole package for the make and model of the car is a great help.”

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Posted 3 years ago

“Good communication, fast shipment, simple.”

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Posted 3 years ago

“They have been very easy to work with. They are efficient, orders are sent out quickly, and it’s really a great source of parts for me”

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Posted 3 years ago

“Quick answer to my questions. Helped determine the correct Thule rack for my vehicle”

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Posted 3 years ago

“Outstanding service. Did a online order and within a hour received a call to as a qualification question. Got feedback when order was processed and another when shipped with tracking details. Over all very pleased!”

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Posted 3 years ago

“I had several changes I made while trying to figure out my rack options. Rack Attack was totally supportive during the time and set me up with everything I needed. Would go right to Rack Attack again for my next purchase.”

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Posted 3 years ago

“Perfect service from the Ottawa dealership. They answered all my questions. Ordered online and the delivery was fast. Installed on my RV and it fits perfectly”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews