Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They know their products well and are very helpful.”

Helpful Report

Posted 4 years ago

“The video for the rack was very helpful and made the purchase easy. The web site did not pick up the correct account information so the txn used the wrong email address. You may want to look into the functionality.”

Helpful Report

Posted 4 years ago

“Rack Attack is my only go to place for anything roof rack. The new rack was in stock except for the fit kit, the online order customer service was exceptional, they searched the entire US for the kit and ordered the only one they found. Not too many places will do that these days. Will absolutely order from Rack Attack again and always recommend to others.”

Helpful Report

Posted 4 years ago

“Such a smooth transaction. Highly recommend people shop with Rack Attack.”

Helpful Report

Posted 4 years ago

“Best bike rack that I have owned! Came exactly as advertised.”

Helpful Report

Posted 4 years ago

“I love my rack. I also liked the little video that shows how to install it. That was very helpful.”

Helpful Report

Posted 4 years ago

“Great shopping experience. Items in stock, great prices, and fast shipping. All good. Thank you Rack Attack!”

Helpful Report

Posted 4 years ago

“Smooth transaction. Fast shipment and delivery.”

Helpful Report

Posted 4 years ago

“Excellent. We were in and out in minutes. We knew what we wanted and they had almost everything in stock and what they didn't have shipped quickly. The guy who helped us was super knowledgeable and friendly.”

Helpful Report

Posted 4 years ago

“The fit-my-vehicle guide was easy to use, the products I wanted were in stock, everything shipped on time, and the customer service team resolved a billing issue before I even knew there was a problem.”

Helpful Report

Posted 4 years ago

“I want you to give a shout out to Jeff Bell in the Vancouver store. My husband and I are 80 years old and just bought e bikes to extend our biking experience. Because of the weight we knew we needed a different rack and Jeff went out of his way to make sure the one we got both fit our bikes and were easy for us to use. A very good experience overall.”

Helpful Report

Posted 4 years ago

“Quick delivery and seems like a good quality product. Easy to order.”

Helpful Report

Posted 4 years ago

“Purchased Yakima full back roof rack. Advisor very helpful to chose one for our mitsubishi Outlander. Delivery very quick. The rack is a fathers day gift so will have to wait to comment on it. Overall very satisfied with experience.”

Helpful Report

Posted 4 years ago

“Great selection, easy ordering, fast shipping!”

Helpful Report

Posted 4 years ago

“Quick, friendly and helpful.”

Helpful Report

Posted 4 years ago

“Thank you for your great customer service. Appreciate the kindness and customer respect in helping me replace my lost keys.”

Helpful Report

Posted 4 years ago

“Shipping was incredibly fast. Product de3scriptin was right-on. I will use them again if I am in the need for gifting a rack.”

Helpful Report

Posted 4 years ago

“Easy to order,pay and have the purchase delivered quickly.”

Helpful Report

Posted 4 years ago

“Everything was received as per the order and Deane Carson has been very helpful assisting me with the missing cores (fell out of box?). Would deal with rack attack again.”

Helpful Report

Posted 4 years ago

“Rack Attack in Atlanta was great! We drove down from North Carolina and couldn’t be more pleased with the service. The staff is friendly, helpful and knowledgeable. We purchased the Thule Motion XT L for our 2022 Honda CR V and it’s perfect!”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,246 reviews