Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience”

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Posted 4 years ago

“Although UPS delivered wrong address. Rack Attack order and processing was good. 2nd order this summer. Probably use them again for future needs.”

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Posted 4 years ago

“Excellent service and customer friendly”

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Posted 4 years ago

“Easy to assemble. Wheel was broken in delivery but new wheel shipped immediately. Great customer service. Holds 2 E bikes securely. Sturdy and well made.”

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Posted 4 years ago

“Good buying experience”

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Posted 4 years ago

“Shipment arrived on schedule and is powered up and functioning as advertised”

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Posted 4 years ago

“100% Great friendly service.”

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Posted 4 years ago

“When asked to be notified when this rack would be in stock not only was I notified but it was shipped right away when I ordered. This was the only online retailer that was even able to get this rack.”

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Posted 4 years ago

“Purchased online and installed diy with no problems. Free shipping was great, arrived in 4 days. Website very user-friendly. Kian, the Fit Expert I messaged with was timely with responses, extremely knowledgeable, helpful and friendly. I highly recommend this company.”

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Posted 4 years ago

“Shipped the same day. All good when package received.”

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Posted 4 years ago

“We received our Thule strap extenders within a week. Very easy to attach. Highly recommend Rack Attack.”

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Posted 4 years ago

“AMAZING CUSTOMER SERVICE.”

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Posted 4 years ago

“Très bien, merci beaucoup !”

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Posted 4 years ago

“Awesome experience here. Super easy to design system for my truck and very quick shipping with lots of updates along the way.”

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Posted 4 years ago

“Great online service (with really prompt reply when emailed)..”

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Posted 4 years ago

“The staff at the Vaughn store are amazing. Super helpful helping my son get a rack for his truck, and when we retuned another weekend at 4:00 and they were closing , they opened the door and let us in and stayed 20 min. to help us with changing the order…and all the guys were very helpful even though after hours! I also dealt with an order with the Vancouver office which was cancelled due to low stock and they made the effort to call when they got stock in and filled the order. Every time I deal with this company I’m super impressed with staff. I never right reviews so the fact that I’m writing this says something…it is great to see young guys actually interested in their job and willing to give advice and help.”

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Posted 4 years ago

“great website with helpful video and great service to match with quick shipping, etc.”

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Posted 4 years ago

“Customer SUpport was exceptiojnal. Staff were very diligent and patient to ensure payment processing and delivery.”

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Posted 4 years ago

“They were super quick and nice”

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Posted 4 years ago

“Very happy with the service, products and pricing so far. Having my new 2022 Outback fitted for a new hitch mount and expecting the same great level of professional, caring, on time service!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,246 reviews