Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great website with helpful video and great service to match with quick shipping, etc.”

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Posted 4 years ago

“Customer SUpport was exceptiojnal. Staff were very diligent and patient to ensure payment processing and delivery.”

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Posted 4 years ago

“They were super quick and nice”

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Posted 4 years ago

“Very happy with the service, products and pricing so far. Having my new 2022 Outback fitted for a new hitch mount and expecting the same great level of professional, caring, on time service!”

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Posted 4 years ago

“I called and spoke to customer service. I ordered some hard to find rack components. They came in Fast. about a week or so. I decided to order the same order again for another vehicle I have. I am waiting for that order to come in. Would I recommend ordering from Rack Attack H_LL ya. Very knowledgeable .”

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Posted 4 years ago

“I had a great experience overall. I ordered my Thule raised rail foot pack by calling them up on the phone (imagine!). There was a mix up in the order (received a different model than expected) but it was straightened out over the phone and they shipped a replacement right away. Highly recommend.”

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Posted 4 years ago

“Product quality is awesome”

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Posted 4 years ago

“Rack Attack has exceptional high quality products and even higher quality install procedures supported by their website to ensure perfect installation by anyone!!!! Clearly the installation process and materials were engineered by a team of detailed orientated engineers who thought through the process very thoroughly - thank you”

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Posted 4 years ago

“I visited the store with a broken Thule buck rack. The Thule knob with lock no longer expanded the stem to prevent wobble. Alex, at the store, found the problem and replaced the knob immediately. He then made sure the other bolts and nuts were tight. Service was quick and pleasant. While waiting I looked at the racks in the store and was impressed with the variety and quantity of their selection.”

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Posted 4 years ago

“Had a little issue, a short call fixed it and my rack was on its way. Came on time and early.”

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Posted 4 years ago

“Prompt and courteous support service. Item was in-stock and shipped and received quickly. Thanks all.”

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Posted 4 years ago

“Incredible custom service! I couldn’t be happier with the products and the after sales support.”

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Posted 4 years ago

“good service and quick delevery”

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Posted 4 years ago

“The website was very helpful. We got exactly what we needed. Shipping was so fast too!”

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Posted 4 years ago

“Excellent service. On time delivery.”

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Posted 4 years ago

“Quick shipping!”

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Posted 4 years ago

“Shipping was fast and they had stock available when other retailers were 4 to 6 weeks lead time.”

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Posted 4 years ago

“Quick delivery.”

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Posted 4 years ago

“Good price. Rapid delivery. What’s not to like?”

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Posted 4 years ago

“I ordered a replacement key for my Thule on-line. Was very easy to navigate the website and my key arrived in 3 days. That is what I call excellent customer service.! I would highly recommend Rack Attack.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews