Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed the order and expected delivery in 2 weeks, arrived from a local shop in 2 days. Great service and prices! Will be back for cargo box soon. :)”

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Posted 3 years ago

“Aside from having the lowest price on the Thule rack I purchased, the shipping was extremely fast and everything arrived as expected. "Swift and Painless", that's how ordering online should be and that's exactly how it was with Rack Attack.”

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Posted 3 years ago

“Love how fast it was”

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Posted 3 years ago

“My packaged was shipped to me extremely promptly and when I had a problem with the install, the team at Rack Attack was extremely helping in getting me unstuck and troubleshooting with me. Would recommend them to anyone in the market for a roof rack!”

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Posted 3 years ago

“Quick delivery. Received product as expected.”

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Posted 3 years ago

“Great customer service fast shipping quality experience”

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Posted 3 years ago

“Great customer service. Very helpful in finding the right mounts to go with new cross rails on my car. The agent even called me back to follow up after talking with their coworker about my situation and realizing a different mount would be more ideal.”

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Posted 3 years ago

“fast delivery, great customer service when we had an install question”

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Posted 3 years ago

“Great, fast service!”

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Posted 3 years ago

“Very effective service. Very satisfied!”

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Posted 3 years ago

“Haven't got everything set up yet but looks like it will work out. Thanks”

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Posted 3 years ago

“Needed a Thule rack key. Called Rack Attack who fortunately had the right one in stock and shipped off to me promptly. I received it a couple of days later and problem solved. Thanks.”

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Posted 3 years ago

“Awesome, great people to work with”

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Posted 3 years ago

“Nothing to say. Very happy”

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Posted 3 years ago

“Excellent service! Rack came very quickly, able to put together easily! Can get my ebike on by myself! Will take a bit more practice to make it super easy! I am 60+…woman..to be able to take my bike, and dogs and go riding without needing anyone else to load my bike, is huge! Highly recommend! Love your warranty and return policy too! Wish it came with a pin you could put a lock through….love it!”

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Posted 3 years ago

“You guys are fast and carry things others don’t have”

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Posted 3 years ago

“Shipping was fast and my open box item was like new.”

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Posted 3 years ago

“OMG!!! I couldn't have asked for a better team. They got the Kayak rack that I needed, then even after I left and decided it was more than I wanted to try to handle putting it all together, they said they would do it for me! They were really helpful and knowledgeable and showed me how it worked and looked after me like I was a long-time friend. Thanks to them I had the best first paddle of the year with my new rack. I will always recommend these guys! Stellar!”

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Posted 3 years ago

“Super prompt shipping and all the sizing seems correct!”

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Posted 3 years ago

“The men at the store were very helpful! I felt like they went beyond what might be expected to make sure my needs were met. Was a very happy customer.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews