Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,131 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When other sites were out of stock - Rack Attack had the Thule accessory I needed. They price matched and shipped quickly. Awesome site and service.”

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Posted 4 years ago

“Everything arrived as advertised. Full confidence in the compatibility of the options offered.”

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Posted 4 years ago

“Rack Attack shipped our rack very quickly after it received our order. We had some installation questions which your phone representatives answered quickly, competantly, and pleasantly.”

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Posted 4 years ago

“Good one !”

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Posted 4 years ago

“Perfection. Called to make sure product fit the vehicle before shipping it. It did.”

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Posted 4 years ago

“I always get expert advice and service. Speedy shipping every time. Very satisfied!”

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Posted 4 years ago

“Rack Attack always have the products I need. Reasonable delivery time, with in days.”

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Posted 4 years ago

“We were just ordering keys for our Thule bike rack (multiple users, multiple cars) and they were super helpful. There was a minor computer thing that had to get straightened out - which we ALL understand! But they got everything back on track and the keys worked perfectly. Nice folks to work with.”

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Posted 4 years ago

“Very happy with this purchase and the video that showed how to attach and use the Yakima On Ramp rack on my Kia Seltos. The delivery was quick and I've already taken me ebike on a 200 mile trip using the rack. No problems. Planning a trip from GA to CT soon and I don't expect any issues.”

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Posted 4 years ago

“Great service every time. Once again my items showed up before expected. On line help is a bit slow but aphone call always works quickly and courteously. My go to place for my fovourite brand Thule.”

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Posted 4 years ago

“Great service. I ordered my bike rack online, but I also went to the Laird location and got great service. The young man who served me answered my questions very politely, and then spent at least 10 minutes trying to find the right master key replacement for my old rack (which he did). He obviously loved working there.”

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Posted 4 years ago

“Fast delivery, excellent quality!!”

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Posted 4 years ago

“Services excellent”

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Posted 4 years ago

“Fast shipping, great experience”

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Posted 4 years ago

“The level of service was impeccable! My items took time to come in, but that was simply supply chain issues and had nothing to do with RackAttack. RackAttack kept me informed throughout the entire process and I am extremely happy with the customer service! Truly next level service when so many companies are using covid as an excuse, for delays, backorders, etc. among other things. RackAttack made every effort to excel! I commend the service, consistent updates and personal care that was given to my order. Thank you RackAttack and your amazing staff!”

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Posted 4 years ago

“Fits perfectly. This was a good purchase.👍”

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Posted 4 years ago

“Great service, great product.”

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Posted 4 years ago

“Good online experience”

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Posted 4 years ago

“Excellent service, prompt shipping, large selection. Great return policy. Don't even mess with anyone else.”

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Posted 4 years ago

“Simple to identify applicable products, good stock, fast shipping. Thanks!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,131 reviews