Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible custom service! I couldn’t be happier with the products and the after sales support.”

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Posted 3 years ago

“good service and quick delevery”

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Posted 3 years ago

“The website was very helpful. We got exactly what we needed. Shipping was so fast too!”

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Posted 3 years ago

“Excellent service. On time delivery.”

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Posted 3 years ago

“Quick shipping!”

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Posted 3 years ago

“Shipping was fast and they had stock available when other retailers were 4 to 6 weeks lead time.”

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Posted 3 years ago

“Quick delivery.”

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Posted 3 years ago

“Good price. Rapid delivery. What’s not to like?”

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Posted 3 years ago

“I ordered a replacement key for my Thule on-line. Was very easy to navigate the website and my key arrived in 3 days. That is what I call excellent customer service.! I would highly recommend Rack Attack.”

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Posted 3 years ago

“Blaze was blazing fast with communication on the status of my order and made it easy for me to order an add on the didn't have in stock yet. My go to now.”

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Posted 3 years ago

“The new piston pro X bike rack is amazing in ever aspect. Putting it together was extremely easy and well packaged. The overall rack is beefy and little heavy but gives you no doubt it will handle any bike. The LED lights are great as well.”

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Posted 3 years ago

“Prompt service. As promised product. Good resources on website.”

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Posted 3 years ago

“Very good service like before, recommend to friends already”

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Posted 3 years ago

“My order was easy to make and fulfilled quickly.”

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Posted 3 years ago

“GOOD PRODUCT. PROMPT DELIVERY. VERY SATISFIED”

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Posted 3 years ago

“Everyone who I talk to was grea, awesome customer service. Plus free fast shipping!”

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Posted 3 years ago

“Great racks. The two positions and having a set makes carrying 4 kayaks a breeze. They are locked in like Fort Knox.”

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Posted 3 years ago

“Great customer service and quick ship times. My only complaint would be that I selected to pay with applepay and I didn’t have a chance to put in my Thule one key number till after the payment. I spoke to customer service and they told me they were able to see my input and I did receive the right product. Not a big issue just a bit inconvenient as it wasn’t reassuring putting in the key number after the order was placed and I had to call to confirm.”

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Posted 3 years ago

“I would say the overall communication of shipping times to the quality of the boxes and the durability of the actual product was all very satisfactory. The process wasn’t too difficult to assemble and Thule cargo basket and roof racks all look really good on the truck.”

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Posted 3 years ago

“well layed out site, easy to navigate,the staff in kelowna and vancouver were friendly and helpful”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews