Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,248 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th September 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m am very happy with the prompt, professional service at Rack Attack Vaughan. I called on a Monday morning to make an appointment to have a Thule rack and Compass system installed. I got an appointment for the same day. They were on time and the work was completed within an hour. I have made several trips with two kayaks on the racks and am thrilled with the product and the installation! I would highly recommend Rack Attack in Vaughan!”

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Posted 4 years ago

“Great shopping experience”

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Posted 4 years ago

“A question-- I have an older Kuat 2-bike rack that has sustained some arm damage. Is there a way for me to order some spare parts. Regards, Jay Hagenbuch”

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Posted 4 years ago

John, You are able to order spare parts directly through the manufacturer, Kuat in this case. They can be reached via phone to order parts, @ 877-822-5828. Thanks and have a great day! Matt Rack Attack

Posted 4 years ago

“Key's fit perfectly!”

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Posted 4 years ago

“Wow you guys were quick and efficient with the process and delivery of our order. And you know, "if you're gonna be one thing you should be efficient". When we originally placed the order our PayPal account had a hiccup with the zip code. A sales representative called within a couple of hours and got it worked out AND was able to save us a few bucks on shipping. She was personable and easy to deal with making the experience positive. We were so pleased with the degree of customer service that we ordered an iKamper Sjycamp Mini and will be having it installed at our closest Rack Attack (Atlanta, GA). You guys earned our business.”

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Posted 4 years ago

“The videos really helped me decide. I love that it instantly price matches Amazon—so I was happy to give you my business. Shipped fast—excellent all around”

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Posted 4 years ago

“Item arrived quickly ad described item no problems”

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Posted 4 years ago

“Bien reçu dans les délais”

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Posted 4 years ago

“Great response, so glad to find a gear partner!”

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Posted 4 years ago

“Awesome to deal with and issues dealt with immediately. Quality product backed by an amazing team.”

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Posted 4 years ago

“Such an easy way to get a roof rack for your car, shipping was also so fast came in exactly a week. Had video on youtube too on how to install my roof rack which made it so easy! Definitely recommend the guys over at rack attack!”

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Posted 4 years ago

“Very quick delivery and amazing product!! Easy to assemble with video”

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Posted 4 years ago

“Rack is great. And they are terrific when you call with any questions”

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Posted 4 years ago

“Easy to deal with and timely arrival of product.”

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Posted 4 years ago

“This wasn't at all a difficult Bike Rack to assemble.”

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Posted 4 years ago

“Super fast delivery!”

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Posted 4 years ago

“Great service experience from pre-sale, the buying experience, and follow up for tech support.”

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Posted 4 years ago

“Your service was awesome and keys fit perfectly.”

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Posted 4 years ago

“Very happy with your service and my purchase. One item out of the two wasn’t available then a couple of days later the item became available and both items were shipped together with hardly a delay. Awesome, Thanks.”

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Posted 4 years ago

“It is absolutely AMAZING !! Just wonderful fits like a glove to Mercedes Benz w123 1985 300D Can't be any better !!! Would love to send pic but don't know how to do that :)”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,248 reviews