Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. I ordered my bike rack online, but I also went to the Laird location and got great service. The young man who served me answered my questions very politely, and then spent at least 10 minutes trying to find the right master key replacement for my old rack (which he did). He obviously loved working there.”

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Posted 3 years ago

“Fast delivery, excellent quality!!”

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Posted 3 years ago

“Services excellent”

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Posted 3 years ago

“Fast shipping, great experience”

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Posted 3 years ago

“The level of service was impeccable! My items took time to come in, but that was simply supply chain issues and had nothing to do with RackAttack. RackAttack kept me informed throughout the entire process and I am extremely happy with the customer service! Truly next level service when so many companies are using covid as an excuse, for delays, backorders, etc. among other things. RackAttack made every effort to excel! I commend the service, consistent updates and personal care that was given to my order. Thank you RackAttack and your amazing staff!”

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Posted 3 years ago

“Fits perfectly. This was a good purchase.👍”

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Posted 3 years ago

“Great service, great product.”

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Posted 3 years ago

“Good online experience”

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Posted 3 years ago

“Excellent service, prompt shipping, large selection. Great return policy. Don't even mess with anyone else.”

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Posted 3 years ago

“Simple to identify applicable products, good stock, fast shipping. Thanks!”

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Posted 3 years ago

“Excellent , knowledgeable and helpful. Would definitely go with Rack Attack again!”

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Posted 3 years ago

“What I ordered was sent out and received in 3 days. THANK YOU YOUR THE BEST”

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Posted 3 years ago

“This Thule bike rack is the best! Easy to use and very easy to pack up and store. Rack Attack was very responsive, shipping was very quick and the price was the best I could find. I’d definitely shop with Rack Attack again.”

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Posted 3 years ago

“Great service! Arrived quickly! They had exactly what we needed!”

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Posted 3 years ago

“Great service and fast to respond to inquiry! Thank you!”

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Posted 3 years ago

“Rack attack made my purchase extremely easy.”

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Posted 3 years ago

“Great prices and quick shipping. Easy to deal with!”

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Posted 3 years ago

“great rack”

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Posted 3 years ago

“Excellent fast service for my lock out/lost key to racks problem!”

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Posted 3 years ago

“Great service! Package shipped and received quickly.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews