Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect fit for a thule over 25 yes old”

Helpful Report

Posted 3 years ago

“Quick and easy ordering. Reasonable shipping compared to Thule website”

Helpful Report

Posted 3 years ago

“Super fast and accurate.”

Helpful Report

Posted 3 years ago

“Fast delivery.”

Helpful Report

Posted 3 years ago

“When staff at Rack Attack thought I may have ordered too many parts online they picked up the phone to verify my needs and removed unneeded parts. Saved me $100s. Additional conversation with staff identified that I did not require express shipping saving me another $200.Great customer service!!”

Helpful Report

Posted 3 years ago

“Ordering was easy - and delivery was in about a week - which is great considering the supply issues that used to be prevalent everywhere.”

Helpful Report

Posted 3 years ago

“Easy ordering process, quick fulfillment and fast shipping. Very satisfied”

Helpful Report

Posted 3 years ago

“Product arrived quickly, was easy to install with all tools in the box, and works as advertised!”

Helpful Report

Posted 3 years ago

“That's perfect. This key really helpful.”

Helpful Report

Posted 3 years ago

“Items shipped and arrived quickly! The site was easy to navigate and was able to get exactly what I needed quickly!”

Helpful Report

Posted 3 years ago

“Good Times”

Helpful Report

Posted 3 years ago

“Bought an open box deal and didn’t expect for come in quickly. But it arrives like 3 days and package was taped and seal nicely. Would recommend to buy from Rack Attack again.”

Helpful Report

Posted 3 years ago

“My order with Rack Attack was great. I already had a Yakima roof rack that I needed to adapt to my new car. I chatted with a rep and got the parts that I needed for the fit. Price was as good as anyone and delivery was just a few days. It actually came two days earlier than estimated so we were able to get the kayaks to the lake before the weekend crowds. Installation was a little complicated but these racks are SOLID.”

Helpful Report

Posted 3 years ago

“The online help was great and we received the rack the next day! Plenty of time before our trip! I will totally use them again if I need another rack!!”

Helpful Report

Posted 3 years ago

“Rack Attack was awesome with service and communication. With all the supply chain issues, they never forgot about or stopped communicating. The rack I received was exactly as promised and I am glad I went with Rack Attack on both my rack purchases, bike and roof.”

Helpful Report

Posted 3 years ago

“Great selection!”

Helpful Report

Posted 3 years ago

“I have visited the store twice and spoken on the phone once. Each time I was met with tremendous respect, they made me feel valued. I am impressed with everyone at Rack Attack and will only work with this store moving forward.”

Helpful Report

Posted 3 years ago

“Finally got rack installed…why are measurement in 1/8s but not in the bar? A little tricky but it’s on tight…Lake Michigan here I come!”

Helpful Report

Posted 3 years ago

“Extremely helpful with me over the phone. Created a list of what I needed and set-up a shopping cart which was emailed to me. Arrived quickly. Chris”

Helpful Report

Posted 3 years ago

“Awesome service.”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews