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Rack Attack Reviews

4.8 Rating 4,400 Reviews
94 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,609
 Metrics Info
4.8
Based on 4,400 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Raymond C
Verified Buyer
“Caleb and William at you Framington Mass store are very Professional and Experts at what they do.. I am from New Jersey and deal with them for my rack systems needs”
Helpful Report
Posted 4 months ago
James T
Verified Buyer
“Great customer service, and quality products - shipped out very fast!”
Helpful Report
Posted 4 months ago
Shauna C
Verified Buyer
“Great prices, great products but, most importantly, really great customer service and communications. Not everything was available when I ordered and they kept me update and asked all the right questions. Really happy customer!”
Helpful Report
Posted 4 months ago
Henry P
Verified Buyer
“The Atlanta store was very responsive and helpful with my order.”
Helpful Report
Posted 4 months ago
Artem T
Verified Buyer
“Very pleased with my purchase and service overall! Incredible quick shipping and delivery. Customer service support was also good in resolving a stupid concern about my order! Best recommendations.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“The ROAM Rugged Mount - 83L is a remarkable product that deserves high praise for its unparalleled versatility and compatibility with various surfaces and roof rack types. This mount stands out in the market for its adaptability, making it a top choice for outdoor enthusiasts who require a reliable and flexible mounting solution for their adventures. One of the most commendable aspects of the ROAM Rugged Mount - 83L is its universal design, which allows it to fit seamlessly with a wide range of roof racks. This feature is particularly beneficial for those who own multiple vehicles or frequently switch between different types of transport. The mount's design ensures that it can be quickly and easily attached to or removed from various roof racks, saving time and effort. Moreover, the durability of the ROAM Rugged Mount - 83L is noteworthy. Constructed with high-quality materials, it is built to withstand harsh outdoor conditions, from scorching sun to torrential rains. This resilience ensures that the mount remains a reliable companion on all kinds of journeys, be it a serene camping trip or an intense off-road expedition. The installation process of the ROAM Rugged Mount - 83L is also a highlight. The intuitive design means that even those who are not mechanically inclined can mount it with ease. This user-friendly approach extends the mount's appeal to a broader audience, including casual adventurers and seasoned travelers alike. Furthermore, the mount's capacity to secure a wide range of gear is impressive. Whether it's camping equipment, sports gear, or even bulky items, the ROAM Rugged Mount - 83L holds everything securely in place, providing peace of mind during travel. This versatility in cargo management makes it an essential accessory for those who require a reliable and efficient way to transport their gear. In conclusion, the ROAM Rugged Mount - 83L is a stellar product that excels in versatility, durability, ease of installation, and cargo management. Its ability to adapt to various roof racks and surfaces makes it an invaluable tool for anyone who loves the outdoors and requires a dependable mounting solution. It's a product that not only meets but exceeds expectations, making it a must-have for adventurers and travelers.”
Helpful Report
Posted 4 months ago
Harold W
Verified Buyer
“The product I ordered was delivered within a few days of when I placed it and it was exactly what I needed. I wasn't happy at all about the shipping costs of such a small item since they were nearly as much as the item itself, and so I let Rack Attack know my feelings on that. They immediately looked into my complaint, acknowledged that there had been an error that had doubled the shipping cost, and they refunded the entire cost of shipping. It's refreshing to see a company that actually responds to complaints and does something positive about them.”
Helpful Report
Posted 4 months ago
Harold, It looks like the system charged you more than it should have for shipping. We are happy to get this fixed for you. I will reach out shortly. Thanks, Matt Rack Attack
Posted 4 months ago
Groupe P
Verified Buyer
“very fast shipping great transaction and great product”
Helpful Report
Posted 4 months ago
Jim D
Verified Buyer
“I ordered the Kuat Transfer V2 1 bike hitch mount rack. The rack was out of stock and an online search indicated that the rack was out of stock on the Kuat website and not available from any other site. However, Rack Attack responded to my order within 48 hours and offered 2 other suggestions. After some dialogue, I decided to keep my order in the queue. In less than 2 weeks I received an email indicating the rack was on the way and the next day it was at my door. I was very pleased with the service provided by Rack Attack and their ability to get the rack in a very timely manner.”
Rack Attack 5 star review on 25th December 2023
Helpful Report
Posted 5 months ago
Roy H
Verified Buyer
“Fast reliable response. Helpful answers by phone.”
Helpful Report
Posted 5 months ago
Francis R
Verified Buyer
“Excellent service , prix super , communication rapide.”
Helpful Report
Posted 5 months ago
Belinda M
Verified Buyer
“Ordered gift for my son. Everything went as expected. Great to do business seamlessly. Here’s a picture of his Rack in action!”
Rack Attack 5 star review on 21st December 2023
Helpful Report
Posted 5 months ago
Gerald R
Verified Buyer
“Fast delivery”
Helpful Report
Posted 5 months ago
Chris M
Verified Buyer
“excellent customer service”
Helpful Report
Posted 5 months ago
Charles R
Verified Buyer
“I was amazed, I ordered the rack and it arrived in two days, standard shipping. Instructions are good, looking forward to snow so I can start using it.”
Helpful Report
Posted 5 months ago
Robert K
Verified Buyer
“Very happy with quick service. Exactly what I was looking for.”
Helpful Report
Posted 5 months ago
Bobby B
Verified Buyer
“Not many price match anymore. Communication is great. Made this easy. Oh , and the hitch? It’s a big ole beast 😆”
Rack Attack 5 star review on 8th December 2023
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great customer service!”
Helpful Report
Posted 5 months ago
Scott L
Verified Buyer
“You guys were great! I purchased and Thule rack kit for my 2023 Metis, and the kit came complete with everything I needed. I also referred to your video on the installation and got the answers I was looking for.”
Rack Attack 5 star review on 7th December 2023 Rack Attack 5 star review on 7th December 2023 Rack Attack 5 star review on 7th December 2023 Rack Attack 5 star review on 7th December 2023
Helpful Report
Posted 5 months ago
Ruben A
Verified Buyer
“You guys were great no issues with you at all. The manufacturer's product on the other hand was not good. After unboxing I noticed there were several dents on the tubing. When I tried to assemble the basket the tubing did not line up correctly I had to use a self-tapping screw to hold the basket together because one of the existing screw holes did not line up correctly. I also noticed the back basket tubing was crooked. For the amount of money that I paid for it, I should have received a better quality product. My advice for potential buyers is to stay away from Yakima.”
Rack Attack 5 star review on 5th December 2023 Rack Attack 5 star review on 5th December 2023 Rack Attack 5 star review on 5th December 2023 Rack Attack 5 star review on 5th December 2023 Rack Attack 5 star review on 5th December 2023
Helpful Report
Posted 5 months ago
Rack Attack is rated 4.8 based on 4,400 reviews
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