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Rack Attack Reviews

4.7 Rating 5,042 Reviews
93 %
of reviewers recommend Rack Attack
4.7
Based on 5,042 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Very good experience overall. Had the pads for my 2006 Prius Yakima rack, which the factory store did not. Easy to order, quick arrival. Shipping costs were high, in my opinion, but I would purchase from Rack Attack in the future.
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Posted 5 years ago
Key worked. Shipping was fast. Customer service was responsive
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Posted 5 years ago
Odered on monday at noon, delivered wednesday at noon ! Top efficiency !
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Posted 5 years ago
Super fast fulfillment
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Posted 5 years ago
Very painless. Fast shipping.
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Posted 5 years ago
Easy search. Great results. Best price ! Fast shipping. Great experience.
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Posted 5 years ago
Fantastic, Ordered my ski rack and it arrived 5 days later. installed on our new Outback and have used it twice already. Called customer support before I ordered to assure it would fit on the factory cross bars, spoke with someone right away and had the answer I was looking for. Thanks Much Rick Oregon USA
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Posted 5 years ago
Awesome service! Great shipping, great price, great customer service.
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Posted 5 years ago
Order was correct and arrived when promised.
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Posted 5 years ago
Awesome turnaround on a hard to find part!
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Posted 5 years ago
The guys were fantastic. I had a car that would only accept a "naked" rack, and they found an ideal solution. They also creatively worked through USPS failing to deliver my order. A+
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Posted 5 years ago
Good pricing and excellent customer service.
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Posted 5 years ago
I ordered one key but received two; much appreciated!
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Posted 5 years ago
My purchase was amazing from rack attack! I called to get assistance and was treated very kindly! My package arrived way sooner than I thought it would, and now that my item is installed I am ready for adventure! Highly recommend purchasing any rack needs from rack attack!
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Posted 5 years ago
Order was quick and eaasy
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Posted 5 years ago
Great website and experience ordering and shipping but..... I did use a corporate card and for some reason there was a problem, i did verify all the information on my card was correct. It took me 5 phone calls, leaving messages each time. I ended up calling the Portland office and after 3 days someone returned my call to give me a finally gave me another number is Colorado to call. after leaving two messages there and waiting another 2-3 days someone called to get another card. After spending so much time getting an order, i was surprised that they weren't too helpful in trying to keep them
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Posted 5 years ago
Dear Kevin, Thank you so much for your valuable feedback. I apologize it took us so long to sort this out for you - due to increased demand during the holiday season, we might not be as quick as we'd like to be. No excuse however. Do reach out if there is anything else we can do for you. Enjoy your new rack system! Blaze, Rack Attack
Posted 5 years ago
Quick service. No complaints
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Posted 5 years ago
Love this place. Great service and product selection.
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Posted 5 years ago
Hi, I have not received the kit, looks like they’re still sitting in Richmond post depot. Call me please 236-972-0275 Mike Lorusso.
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Posted 5 years ago
Hi Mike, Thanks for bringing this to our attention. We just called and left a voice message. Our records show the package was delivered but do call us back at (604) 229-7110, so we can investigate further. Best regards, Blaze, Rack Attack
Posted 5 years ago
Recently I purchased from Rack Attack few Yakima items and some of them were not available in the inventory. I was promptly informed and revised the order without much delay in receiving the items available. Folks I spoke with were competent, friendly and quick on their feet. Great experience, indeed.
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Posted 5 years ago
Rack Attack is rated 4.7 based on 5,042 reviews