Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,965 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th December 2025

712

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website, fast shipping. Overall good service”

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Posted 2 years ago

“Rack attack did a great job getting me the Yakima Overhaul HD rack at a great price. They made sure I had all the right components to mount this on my truck. I think it looks amazing.”

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Posted 2 years ago

“Easy and quick price match, transaction, and delivery.”

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Posted 2 years ago

“Very Quick service...quality of my bike rack is just perfect!”

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Posted 2 years ago

“This company provides amazing support. I had a few issues with my order. 1. One of the items was back ordered with not eta on when they would get it and after talking with them they took that item off of my order so I could purchase it from another retailer that had it in stock. 2. My card was getting denied cause I had a changing security code. I sent in a message with the new security code and the person I was talking to updated my order within the same day.”

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Posted 2 years ago

“Very helpful working out the order”

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Posted 2 years ago

“First time customer and I am extremely pleased with the fast shipping and quick response that was made to make change to be order. Items came Packaged very well. Would definitely recommend”

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Posted 2 years ago

“Easy to order the right parts, arrived quick and had no issues installing.”

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Posted 2 years ago

“Daniel was very helpful both over the phone and email. His communication was always professional and emails were always sent in a timely manner!”

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Posted 2 years ago

“Received 1 1/4 inch instead of 2 inch receiver..... but the service to fix the issue was extremely quick and the solution provided meet all the expectations from a serious company! The rack arrived in excellent conditions and Thule is a top quality company as well! I recommend Rack Attack to buy any device listed in their stock!”

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Posted 2 years ago

Rafael , We are very sorry about this mix-up, but we are happy to exchange the item for the correct product. I will reach out to you to coordinate this. Thanks, Matt

Posted 2 years ago

“Rack Attack has been our "GO TO" place for the past 10 years or so. We live in Muskoka now and just purchased a new vehicle. We had to purchase a new roof rack system for our 2023 truck as our old trusted system was no longer relevant.. The previous system (also purchased from Rack Attack) served us well from 2017 to present. Our new vehicle required an update. We did everything online and over the phone with the Vaughan location. It was simple, easy and seamless. We had a timely response from them on our online inquiry. They set us up perfectly and we had free delivery. The price was even less than we had anticipated. Great service, great advice and the perfect system arrived on our doorstep a couple of days later. We are extremely pleased with this company and HIGHLY recommend them. We dealt with Eugene from that location.”

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Posted 2 years ago

“Fast shipping and responsive customer service.”

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Posted 2 years ago

“Online website was easy to navigate. Satisfied with the purchase.”

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Posted 2 years ago

“Price matching and fast shipping! Thanks again RackAttack.”

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Posted 2 years ago

“I needed a part for my RTT and they found what I needed and had it shipped to me that day!”

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Posted 2 years ago

“You nailed it! Your vehicle selector got me exactly what I needed to perfection. Mix of Thule racks and Yakima brackets was just fine and was relatively easy to install. True test was driving 1,000 highway miles with two kayaks and secure kayaks never wavered.”

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Posted 2 years ago

“Asst Manager, Sun, did not hesitate to get up from under a vehicle he was working on to help me. I needed a pair of locks for a rack installed on a used truck I recently purchased. Rack Attack will definitely be a serious consideration as I continue to build my truck.”

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Posted 2 years ago

“Great service. Speedy delivery”

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Posted 2 years ago

“Awesome fitment! Although there were a lot of parts needing to be shipped, it all arrived at the same time in the span of a week in my case. Not a purchase I have regretted whatsoever.”

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Posted 2 years ago

“Was very helpful and very quick and accurate”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,965 reviews