Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,036 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,036 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would recommend Rack Attack. Prices are in line with Amazon and you also get great support that you wouldn't get with Amazon. Since we had an older car to fit, a few emails back and forth and we ordered and were delivered within the week exactly what we needed. During installation I called for support, no recording, instant person, Tom (I believe), he confirmed my measurements and stayed on the line and walked me through that segment. (Hint: Read all the instructions before you start! I said ALL). Very pleased.”

Helpful Report

Posted 5 years ago

“Very accommodating and responsive in getting me a product that was sold out around the nation.”

Helpful Report

Posted 5 years ago

“Rack Attack has amazing customer service and they know their stuff! I thought I would write a review about my recent experience... I had an issue with an online order, sent a comment in via their web form in the evening, and someone got back to me the very next morning. They completely owned the issue - even though I was partially at fault as well - and very quickly went above and beyond to make me happy. Rack Attack is an amazing specialist retailer that knows everything about the products they sell and they are extremely customer-oriented. Highly recommended!”

Helpful Report

Posted 5 years ago

“I wished I had purchased all the essential parts to go with the rails from your company. Very good customer service. Right when I ordered my rails, I received a phone call from an associate making sure I had what I needed. I will definitely recommend your company. Thank you.”

Helpful Report

Posted 5 years ago

“The Kuat NV Base 2.0 Bike Rack was delivered on-time and set up was easy. The Rack is sturdy. The only downside is that I drive a sedan and the Rack covers the license plate in the up position. I has been a week, so far and it hasn't be an issue. I love the the the Rack holds the bike in position.”

Helpful Report

Posted 5 years ago

“Thank you for the quick delivery of my order. The products were better than I expected.”

Helpful Report

Posted 5 years ago

“Ordered a Kuat rack on-line and was delivered within five days. Believe them when they say that a product is in short supply. When I checked a day or two after placing the order they were in fact out of stock. Thank you!”

Helpful Report

Posted 5 years ago

“Landing pads shipped and arrived very quickly. They were the correct fit for my vehicle. Easy and quick process.”

Helpful Report

Posted 5 years ago

“Easy to navigate, order and super quick delivery. Thank you!”

Helpful Report

Posted 5 years ago

“Great rack, fast delivery. Smooth transaction.”

Helpful Report

Posted 5 years ago

“Quick turnaround and great service with a warranty problem”

Helpful Report

Posted 5 years ago

“Rack Attack made it super easy to buy the individual pieces I needed to carry a bike on the roof of our car.”

Helpful Report

Posted 5 years ago

“Received in 2 days. Everything in the order was correct and well packaged. Thank you.”

Helpful Report

Posted 5 years ago

“Rack Attack had a hard-to-find bike rack and shipped it out promptly. I made a mistake in my order and their customer service was excellent.”

Helpful Report

Posted 5 years ago

“Item was in stock! Fast shipping and good price - that's all you can want.”

Helpful Report

Posted 5 years ago

“Excellent service. Found a rack that only had one left, and was able to easily call the store that had it and get it shipped out quickly!”

Helpful Report

Posted 5 years ago

“So awesome, perfect fit and shipped on a Saturday after ordering on a Friday. Thanks!”

Helpful Report

Posted 5 years ago

“Excellent service, rack shipped within hours of ordering, arrived fast. Will use again”

Helpful Report

Posted 5 years ago

“Rack attack was the only store that had the rack I needed in stock. It was shipped and delivered as promised. I am very happy.”

Helpful Report

Posted 5 years ago

“No issues. Nice website, quick processing and shipping, fast delivery. We are happy!”

Helpful Report

Posted 5 years ago

Rack Attack is rated 4.7 based on 5,036 reviews