Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,136 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online in the afternoon and it arrived in the late morning the next day. I paid for express delivery and it worked. It was a birthday present and as usual I was late planning. I also got a discount by associating the online store with my local dealer. I didn’t go local as the car was an oddball this out of stock but the warehouse had them. Can’t recommend them enough.”

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Posted 4 years ago

“Perfect fit, fast shipping, thinking of ordering some additional components. Only problem was not with rack attack but it was the shipping company. They delivered my purchases to a wrong address. Luckily my name and number was on the shipping label and I live in a small town and the person that received it was honest enough to give me a call so I could retrieve my things. I would have done the same but it does restore my faith in people, especially when you hear so much of porch pirates.”

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Posted 4 years ago

“Quick shipping good quality and Nice video for installation . Thank's”

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Posted 4 years ago

“Great guys at Rack attack very helpful and knowledgeable- Good job you guys”

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Posted 4 years ago

“Had some product and shipping issues, but the customer service at rack attack saved the day. Feeling excited again about the cool stuff I bought!”

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Posted 4 years ago

Hi Adrian, Thank you for your feedback and sorry to hear about the issues with the shipment. One of my colleagues will be reaching out tomorrow to sort this out for you. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Easy to order, little delay with delivery (24-48hrs) probably due to availability and Covid but overall fantastic experience. Would do again, thank you Rack Attack.”

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Posted 4 years ago

“I was surprised I could get a rack so quickly and with so little hassle. I had the rack on my doorstep 3 days after I ordered it. I had a similar experience as few years back when a local rack shop told me it would be 3 weeks to get a Thule Track System for the top of my truck canopy. I ordered it from Rack Attack and had it in 2 days.”

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Posted 4 years ago

“Great on-line service, order placed and items received the next day.”

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Posted 4 years ago

“Exactly what I needed. Fast delivery, everything went real smooth.”

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Posted 4 years ago

“They're very helpful and have fast delivery.”

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Posted 4 years ago

“Delivery was very swift and the rack is great.”

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Posted 4 years ago

“Great customer service and timely shipping. Great experience and will shop there again.”

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Posted 4 years ago

“Rack Attack has a website that is easy to navigate. I have a 2017 Subaru Outback Premium with factory installed roof rack. There were so many options to choose from for a wide variety of applications. One stop shop for all your hulling needs.”

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Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

“Great service and response time was exceptional!”

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Posted 4 years ago

“I called in on. Friday morning needing some assistance with my roof rack. Sam had a solution and asked me to bring my assembly to the shop and within a few minutes, it was fixed. I really appreciated the quick turn around and expedient service. Thanks so much!!!”

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Posted 4 years ago

“Glad to be able to place order over the phone.”

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Posted 4 years ago

“Great service. Arrived quickly”

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Posted 4 years ago

“I am revising the following review as customer service took care of my issue and is even going to reimburse my shipping expense. Great customer service! Previous review stated, "I ordered online for a Yakima bike rack lock. A different Yakima product came and the shipping was over $15. I called and the rep said the part I requested over the phone is not available and I should come into the store. I would have liked to have known that before getting the incorrect part shipped."”

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Posted 4 years ago

“Order was received in a timely manner and was well packaged. I have dealt with this company before and the customer service was great”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,136 reviews