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Rapid Online Reviews

4.8 Rating 11,605 Reviews
96 %
of reviewers recommend Rapid Online
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4.8
Based on 11,605 reviews
Shipping & Delivery
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feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Mark
Verified Buyer
“Ordering not an issue. Delivery was. Company would not post without a signature. I can understand if its a valuable item but 6 leds. Really? had to collect from the depot 8 miles away as they could not guarantee a delivery time to suit.”
Helpful Report
Posted 9 years ago
Paul
Verified Buyer
“This is a very prompt service with competitive prices which is why I am now using it regularly. My only criticism is that the design of the website makes it difficult to find things and probably discourages new customers.”
Helpful Report
Posted 9 years ago
Chris
Verified Buyer
“As described and delivered on time. No issues”
Helpful Report
Posted 9 years ago
Ian
Verified Buyer
“good service. Status information timely and correct. Product delivered to expectation.”
Helpful Report
Posted 9 years ago
Mike
Verified Buyer
“Easy search for components, in the post same day, invoice received, ggood stock levels”
Helpful Report
Posted 9 years ago
Raymond
Verified Buyer
“Purchased a quartz clock replacement unit. Part was delivered on time and I was able to fit it without any problem. Put the battery in, set the time and off it went. Everything is good. It's keeping accurate time and I am completely satisfied.”
Helpful Report
Posted 9 years ago
Eric
Verified Buyer
“Dealing with RAPID caused no bother at all. "Paper work"though all done on the internet was entirely satisfactory.”
Helpful Report
Posted 9 years ago
Cedric
Verified Buyer
“Totally satisified with the ordering process and delivery which was on time.”
Helpful Report
Posted 9 years ago
Ben
Verified Buyer
“First time ive used Rapid electronics and it was a good experience, ordered last week and item arrived 2 days later even though I'm sure it said it was on back order, so overall a good service and will use again. Ben C”
Helpful Report
Posted 9 years ago
Graham
Verified Buyer
“Good morning Rapid, I have been a customer for a number of years now and I would say the service has been pretty good. When there has been an odd order error it has been resolved quickly and effectively. The only two slightly negative comments I would make are the delay on some items which are not stocked in the UK can be a little frustrating and some items had what I thought was a ridiculously high MOQ number on them. One example was ultrasound transducers which had an MOQ value in the hundreds. This put me off ordering them!! That has changed now I think to "normal" values. I am an amateur radio enthusiast who constructs quite a lot of equipment so I find you competitive and quick. Some of the more specialist RF components, I source elsewhere. Regards, Graham Sangster”
Helpful Report
Posted 9 years ago
Les
Verified Buyer
“I say that Rapid Online achieves it's goal. Service is very satisfactory.”
Helpful Report
Posted 9 years ago
Kay
Verified Buyer
“Generally very good to deal with. Search function on website needs improving, otherwise no issues.”
Helpful Report
Posted 9 years ago
Andrew
Verified Buyer
“Well, 'Rapid Electronics' stopped being 'rapid' since their takeover by Conrad Electronics of Germany. The number of "backordered" items has grown significantly and there have been numerous packing mistakes with large orders where I work. However, all problems are always sorted out by their amazing and superb staff on the telephone lines, second to none, brilliant! I just wish that less stock was held "in our European warehouse!! I'll remain a loyal customer as will my department at work. Cheers folks! Andy.”
Helpful Report
Posted 9 years ago
Dave
Verified Buyer
“I live in TX USA. After a small hitch on the website, the order was confirmed via email and then shipped scary fast. I'm happy.”
Helpful Report
Posted 9 years ago
Candice
Verified Buyer
“Quick, fast delivery. Straight forward website. No complaints at all.”
Helpful Report
Posted 9 years ago
Robert
Verified Buyer
“Hi I make mods and offer repair/servicing for pinball machines and other arcade equipment. Although i do buy other parts from other suppliers Rapid consistently offers good prices and rapid delivery.”
Helpful Report
Posted 9 years ago
Michael
Verified Buyer
“Many items "on back order" so perhaps 'rapid' is something of a misnomer. In all other respects the service is very good.”
Helpful Report
Posted 9 years ago
Robert
Verified Buyer
“Excellent little compact multimeter; the only quibble is with the instruction leaflet, which is too brief and baldly-phrased.”
Helpful Report
Posted 9 years ago
Keith
Verified Buyer
“Usually stuff is in stock and very good delivery. Very few mistakes - a good supplier.”
Helpful Report
Posted 9 years ago
Kevin
Verified Buyer
“Wide list of good products at excellent prices. Service is good but geared up for the mail order customer. Living in Colchester means I can easily collect and avoid postage costs. The on-line collect service cannot be used for European Warehouse (not 'in stock') products - good job the telephone service is courteous! Life gets more complicated if you want some European warehouse products and some local products! Sort this one Rapid and your service will be excellent too.”
Helpful Report
Posted 9 years ago
Rapid Online is rated 4.8 based on 11,605 reviews
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