“They provided my wife and I will helpful answers to our many questions. We don't have experience with rowing machines and having a real person available to answer questions sealed the deal for us.”
“I love my Viking Pro XL. Jared was extremely helpful, ordering was easy, and the machine arrived as promised, extremely well made. I highly recommend this company and the product. Thank you so much! I anticipate many happy hours on my rower.”
“I love this website. No Sales Tax and Free Shipping. Well Worth buying. First time buying Pso-Spine Back Relief. I use it almost everyday to loosen up my back (Erector Spinae). Amazing product.
Matt Olaya
Personal Trainer”
“This is a beautiful piece of very well made equipment. Easy to put together and solid as a rock. I really feel I got my money’s worth. I love using it!”
“I haven't been this impressed with a company in years. The employee on chat duty helped me considerably over two days of questions and concerns on my end. He was respectful, honest, patient, and clear throughout the entire process, even when I needed to amend my order and started to second guess pieces of it. Then, during a pandemic with major impacts on delivery services nationwide, I received a large piece of exercise equipment in just a few business days. The product was gorgeous, and the entire family loves it. I have already recommended this company to others. Being able to use HSA funds to purchase this product through this website was also very helpful; there aren't many websites where an HSA credit card will work on-the-spot, so I am especially thankful for the ease of purchase.”
“The thing to remember about Recovery for Athletes is that they seem not to manufacture or stock the majority of what they re-sell. They accept orders, which they forward on to whatever company manufactures the goods that were ordered, but they don't manufacture anything and they don't seem to stock anything. So if you run in to difficulties with your order, there is almost nothing they can do. They're just a middle-man. They may make a good-faith effort to support you, but that's it.”
“My bike was received and though they were unable to ship it assembled as stated when I originally ordered it, they did send someone out right away to put it together for me. This bike is an amazing quality. Very much like the model that I used to ride at LA fitness. Covid sheltering brought my cycling to an abrupt halt… But I feel like I’ve picked up only slightly behind where I left off. Absolutely worth the investment!”
“When I ordered my bike I was told it would be delivered in 7-10 days. I received my bike on the third week from date of purchase. I was also told the bike would arrive assembled, it arrived un-assembled. I had to wait for fa technician to come to my home to assemble the bike. I have yet to receive the heart monitor that was also promised. I also asked if a manger could call me and I am still waiting for that phone call. The bright side to this experience was your CS team Hayes and Rick.”
Hi Adele,
I am sorry about your unsatisfactory experience. I will say that your bike was purchased on Friday, May 15th and it was shipped out on May 26th. This was accurate within the 7-10 business days that we told you upon purchasing. We also told you that we would be sending a tech to assemble it for you and we tried to schedule it as close to the delivery date as possible given the COVID-19 circumstances.
“GREAT! You keep me updated on my order status including shipping tracing number. The only problem I had was with FedEx, it took them 10 days to deliver the Keiser bike to me after it was shipped. I thought FedEx Ground was 5 days. John Grooman 6/8/20”
