“Your company has been great however my Theragun has not been working for four days. I have emailed Theragun and your company is trying to contact them on my behalf also. In four days I have received one response from theragun that was a question about my phone. I have even tried to add it to a newer phone and it will not work. Would really like to send it back and get another one if we cannot get this resolved soon. Again you guys have been great, and I think it is just a glitch with the electronics/app. But is has made the gun completely unusable. They have not responded to you all either according to the email I got tonight.
Thank you
Camille”
“I love my new bike. As a small female carrying it inside and putting it together was really tough and a bummer that it couldn’t come constructed but that’s reality right now. That being said, I was promised a repair kit because it wasn’t coming constructed and it did not come. I was also told I would get a mat and stretch pads and was not provided those. I called and emailed and was told they ran out of both which is a major disappointment.”
Hi Carolyn,
So glad to hear you are enjoying your bike! In regards to the accessories, please send us another email because we have the mat and monitor in-stock now and just need to know the best address to send them to :)
“I am so impressed by Recovery For Athletes. Jared was open, honest and transparent to the reason for the small delay in shipping my Keiser soon bike. Fed Ex also was very accommodating and kept me informed of the delivery time and date. A small company representing made in America products—that’s a winner in my book. Will highly recommend Recovery for Athletes!”
“I got my assembled keiser 3mi within three weeks and in pristine condition. when I reached out to recover for atheletes by phone or email they were responsive and attentive. I would work with them agsin any time and nice to help a small business.”
“My experience with Recovery for Athletes was very good, they were quick to respond my questions and inquiries and my order was delivered on schedule.”
“I absolutely love the WaterRower Oxbridge Machine with S4 Monitor. I have had this machine for about a month now and use it almost daily. Thank you Jarrod for such awesome customer support.”
“I was very impressed at the pricing and customer service this company provides
I first boight theragun pro , then a week later the theragun mini. I received my orders in less than a week ! I am now a customer for life !”
“I took a chance on a company that I just happen to see as I was looking for a Keiser M3i spin bike. I scrolled through the website and realized RFA was a small business of two brothers, Jared and Aron. That made my decision easy. Jared was super sweet and patient as I was chomping at the bit waiting for my bike to arrive. I suggested cancelling my order several times (he ignored me, lol) and just kept assuring me that it was coming. Now, I realized with CV19 and everyone wanting fitness equipment that things everywhere was on back order, but I still a bit impatient. My bike finally came (fully assembled and ready to go) and I could not be happier! I am still waiting on the maintenance toolkit, but the supplier is out. I have recommended RFA to several of my friends and hope that they will believe me when I say, Small Businesses Matter and customer service is unbeatable. Thank you Jared!”
