“I don’t know yet, the bungee cord broke after only 8 minutes the first tine using it! Needless to say I’m EXTREMELY disappointed!!! I was told another one is being sent to me but I don’t have it yet. With that being said, it did ship out the next day after ordering it and I was told the bungee cord went out the next day after I reported the problem. I only hope the product is as good as the customer service seems to be.”
“I used this rower in a group class for the longest time. I love the simplicity and smoothness you get from using this rower. It’s a great product and takes up little space.”
Hi Dave,
Thank you so much for your patience with us during the WaterRower delay in shipping. We truly hope you enjoy your Rower and we will see you in the future!
“I would have appreciated a heads up on the month long wait to get the bike. I realize that the current demand is high for this product however before I bought the bike I emailed Jared to find out how quickly it would be shipped. I was told 5-7 business days, my purchase was heavily based on that information. The bike is great, it came really well crated and I’ve used it every day. Thanks.”
Hi Steve,
Thank you so much for your patience with us during COVID-19 craziness. We were doing the best we could to stay in contact will all of our customers and we were sending weekly emails informing our customers of the unexpected delays. At the time of your purchase, we did not know of the delays. Luckily these have now been mitigated and production is catching up. We hope you enjoy your Keiser bike!
“I highly recommend Recovery for Athletes. Jared, the owner, kept me updated throughout the purchase and delivery process. He offered options to have my bike shipped sooner than projected. My calls were answered directly and emails responded to quickly. Great service!”
Hi Robert,
Hope all is well in the Windy City and that you are still enjoying your Keiser Bike. Thank you for being patient with us during COVID-19, but I am glad we got you your bike quicker than anticipated!
“It was easy to find what I was looking for, and I really like the notification at the top informing me of rower options that could be shipped sooner than the original option I was looking at. I also like the detailed reviews, and the free and quick shipping. Thank You!”
Hey Ron,
You are very welcome! I am glad we were able to answer your questions as you were debating between many models. We hope you enjoy your new rower for many years to come!
“I bought my First Degree FitnessViking 3 AR Plus Rowing Machine early May 2020. With the self-distancing plan for Covid-19, I have very willingly complied, but do miss going to the gym 4 days a week. Rowing was one of the activities I did on those days. I am able to substitute other activities, but was missing my rowing. Because I am uncertain when I will return to the gym, I decided to look into buying my own rowing machine. After lots of internet research, I came upon Recovery for Athletes who had great reviews and had the equipment to sell. I spoke with Jared on the phone asking many questions and then several days later after weighing options which model to buy, I called to place my order. The model I was going to order was no longer available, but Jared offered me a discounted price for the next level up. I placed the order and asked when I might expect to receive it, taking into consideration the delays in shipping because of the pandemic. Jared told me I would receive it within a week, and it arrived one day short of a full week. Impressive! The assembly was easier than I had feared and I have now been happily rowing at least 30 mins. a day after my 3 mile walk . I hope to increase the resistance level and time over the next few weeks. I am very pleased with my purchase and the service I have and hopefully will receive if needed.
It is so nice to find a reliable vendor who instills trust. Thanks .
Lori Lazarus”
Hi Lori,
Thank you for being a great customer! I am so glad that you are enjoying your Viking Rower. It truly is a gorgeous, well-built piece of fitness equipment. It looks like you are getting a lot of use out of it! We will always be here for you!
“I can only describe it with one word “Exellent , I was a little bit concerned that I will never get the product on time ( especially in these difficult times ) But we got it, if you like indoor cycle and I am riding as an instructor for a long time, Keise is Your bike!
Thank Recovery !
Guicho”
“I haven’t had time to even unbox my new rower but can brag on this company. They were very responsive to my order and quick to ship with great communications during the process. Glad to deal with a small and responsive company where the experience is outstanding. And I didn’t need to pay a premium for the product either. Win-win. Now to get unboxed and rowing...”
“The company was reccomened to me by the manufacturer of the product that I've purchased and they were truly great! Very happy with the entire experience!”
