Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,552 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,552 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 22nd May 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MICHELLE I LIKED mICHELLE”

Helpful Report

Posted 7 years ago

Hello, How nice of you to write and let us know how well Michelle did. She’s been with our organization for years now and her comprehensive knowledge of the business certainly works to the client’s advantage. Should the need arise please do not hesitate to contact us anytime. Phone (Toll-Free: 1-888-844-3886) Emai (support@reimageplus.com / forwardsupport@reimageplus.com).

Posted 7 years ago

“for dENISE: the assistansee I Got was very helpful and I learned some in return.”

Helpful Report

Posted 7 years ago

Hi Anonymous, Please do not hesitate to contact us back if needed. Contact us through: Phone (Toll-Free: 1-888-844-3886) Email (support@reimageplus.com / forwardsupport@reimageplus.com).

Posted 7 years ago

“fix my computer made me happy”

Helpful Report

Posted 7 years ago

Hi George, Thank you for the great review! We are ecstatic to know that your computer issue was fixed and your happy with the support.

Posted 7 years ago

“You kept me informed”

Restoro Limited 4 star review on 7th June 2018

Helpful Report

Posted 7 years ago

Hi, We are incredibly grateful that you took the time out to leave us this feedback. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Please do not hesitate to contact us back if needed. Contact us through: Phone (Toll-Free: 1-888-844-3886) Emai (support@reimageplus.com / forwardsupport@reimageplus.com).

Posted 7 years ago

“stayed with me thru out”

Helpful Report

Posted 7 years ago

Hi Richard, It is great to know that you enjoyed the entire experience. We are glad that we became part of solving your computer issues, rest assured that we will relay the good comments to Ralph. Please do not hesitate to contact us back if needed. Contact us through: Phone (Toll-Free: 1-888-844-3886) Email (support@reimageplus.com / forwardsupport@reimageplus.com)

Posted 7 years ago

“FIXED MY COMPUTER PROBLEM BUT SALES PERSON TALKWED TOO MUCH”

Helpful Report

Posted 7 years ago

Hello Ralph, Thank you for the feedback, glad to know that we were able to fix your computer, your comment is highly appreciated as it will help us improve our service further. Please do not hesitate to contact us back if needed. Contact us through: Phone (Toll-Free: 1-888-844-3886) Emai (support@reimageplus.com / forwardsupport@reimageplus.com)

Posted 7 years ago

“Solved my e-mail issue!”

Helpful Report

Posted 7 years ago

Hi James, We are glad to know that we were able to fix your computer issues and you liked the services rendered by our Technician. Please do not hesitate to contact us back if needed. Contact us through: Phone (Toll-Free: 1-888-844-3886) Emai (support@reimageplus.com / forwardsupport@reimageplus.com).

Posted 7 years ago

“was able to work out a good financial agreement to help me fix or repair both of my computers.”

Helpful Report

Posted 7 years ago

“ijxdhfjzhsdiufhsrd”

Helpful Report

Posted 7 years ago

“The service person helped get my computer working normally again. So far everything has been good. Gave me some good tips as to how to keep my computer safe. Edith Jones”

Helpful Report

Posted 9 years ago

“On the whole I'm a satisfied customer, however I think you are an expensive service and wish on reflection I'd bought a new machine rather than paying for your service; I hadn't realized 20% vat would be added to your quote so what seemed a reasonable price quote at the time with a 20% uplift became expensive. I suggest you make sure your UK customers know this at the time you quote in future. I'm still not satisfied you've done a good job on my machine. Start up is still ridiculously slow - I can go and make a cup of coffee waiting for it - and using the internet is also slow; that maybe my internet connection and nothing to do with the machine, however I will be back to you for these two things to be looked at again. I also think there is far too much computer generated clutter left on my machine in spite of a lot being removed by yourselves when you carried out the service. I'm hoping you will eventually get it right.”

Helpful Report

Posted 9 years ago

“REVIEW Done by Henrik Monefeldt, 1 Sept '16 Reimage is overall VERY good. Having spoken to a number of Customer Support people they all come across as professional, knowledgeable and service oriented. In general very nice and polite, with a strong focus on getting the job done. Which they more often than not are able to - and quickly too! I have never find them pushy in their sales approach, something I as a non-American really appreciate. I still ended up buying quite a lot, so well done, Reimage! They also for the most part communicate in a not-too-technical language, something that a technical nit wit like myself is very grateful for However, few things in life are perfect and this also applies for Reimage, although the below list of minor issues as I see them are more beauty spots than warts: 1) You never get to speak to the same person, as Reimage doesn't have extensions nor a switchboard operator, meaning you sometimes have to repeat the same story several times. As such I've had conversations with Francis, Fred, Steve, Honey, Philip, James, Barney and probably more 2) The Anydesk - and prior to that TeamViewer - system works well enough. However, as a customer you are unable to save the Anydesk messages exchanged with a Customer Service person and this is not conducive to customer satisfaction (as far as I know) 3) The Customer Service people normally don't inform you to what extent you are required to stay on the phone in front of the PC or you are free to go away and do something different. And let's face it, some of these calls can be rather lengthy, for obvious reasons 4) The Customer Service people do not have identical levels knowledge-wise and technically. Having said that, this is not really fair to blame Reimage for, since computers are so complex and multi-layered. On one occasion directly conflicting information were provided by 2 different Customer Service people - but it's rare and something most people should be able to live with. And understand 5) The Service Line is supposed to be toll-free, also for overseas calls; however, my last phone bill reached astronomical heights based on frequent contact with Reimage. This is BAD and something Reimage needs to fix ASAP. I was calling from Thailand, not sure if the same thing applies for other countries.... 6) Finally there's no follow-up from Reimage. Depending on how complex the problem was, it would seem appropriate to receive a call from the Customer Service person in question, just to make sure that everything works well and that no further action from Reimage is required SO DO I REALLY GET ANOTHER YEAR OF FREE REIMAGE SERVICE, JUST FOR DOING THIS REVIEW? Seems like an overly generous offer, but for sure I'll take it - many thanks!”

Helpful Report

Posted 9 years ago

“It is hard for me to compare to others that offer this service because this is my first time using a program like this. I feel that my laptop is running faster and I am happy with the service I received. The customer service people were patient and answered all of my questions. I would recommend Reimage to my friends and family.”

Helpful Report

Posted 9 years ago

“The reimage program works good but I'm still dissatisfied in one area of computing and that is in E-Mail, the e-mail system is still very slow to respond and at times it freezes up; apparently reimage forgot to look in that folder”

Helpful Report

Posted 9 years ago

“It took a couple of days to get all the problems fixed but I was pleased with the results and the techs worked with me very well.”

Helpful Report

Posted 9 years ago

“The program is good but I still get a very slow startup.other wise ok.”

Helpful Report

Posted 9 years ago

“Very helpful”

Helpful Report

Posted 9 years ago

“Problems took several visits to resolve.Computer is slower since the repair. The service has been prompt and polite.”

Helpful Report

Posted 9 years ago

“I had real good luck with the Reimage work and everyone was real pleasant and helpful”

Helpful Report

Posted 9 years ago

“I was very glad of the help. but the laptop has gone back to being very slow, and I think that the amount of money paid was a little excessive,”

Helpful Report

Posted 9 years ago

Restoro Limited is rated 4.7 based on 10,552 reviews