RentalCover.com Reviews

Name: RentalCover.com
Rating: 3.73

3.7 Rating 510 Reviews

70 %

of reviewers recommend RentalCover.com

Company Reviews

Questions

Metrics

3.7

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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agency@rentalcover.com

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RentalCover.com 1 star review on 4th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was great. Prices were reasonable”

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Posted 4 years ago

“Easy quoting and purchase. Very reasonable prices. Hoping not to have ever to test the experience of going through a claim.”

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Posted 4 years ago

“We have used this cover more than five times now, although there as been no occasion as yet to make a claim. Gives one peace of mind.”

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Posted 4 years ago

“Immediate feedback and quick refund.”

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Posted 4 years ago

“No nonsense, great (extreme complete) package and a good price! Before arrival additional support notes. GREAT”

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Posted 4 years ago

“Went well had a quick claim for tires”

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Posted 4 years ago

“This is about the 8th time we have used RentalCover.Com both for overseas and Australian travel car rental excess insurance. Easy to arrange online and covers older drivers too. We made a claim once after a small incident in Sicily. It was such an easy process and the claim was settled very quickly for the full amount of our claim - if I recall correctly, it was settled within days. We wouldn’t think of travelling without using their insurance.”

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Posted 4 years ago

“Very friendly!!”

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Posted 4 years ago

“GOOD SERVICE!”

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Posted 4 years ago

“Man hat mir 3,150.00 Zar von meinem Konto abgezogen ohne zu erklären für was. (nach der Rückgabe meines Autos) den richtigen Ansprechpartner zu finden ist ein unterfangen. 3Monate bis zur Rückerstattung dieses Betrages der willkürlich abgezogen wurde. Für mich war das ein Rutenlauf, war mehrmals zum Aufgeben frustiert.”

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Posted 5 years ago

“There customer service is pathetic. They took money off from my account eve though the booking was cancelled! It has been 1 month and 2 weeks and I am still waiting for this to get resolved!”

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Posted 5 years ago

“This company is a scam!!! You can not file an insurance claim online as directed!!! You can not contact customer service, because they do not exist!!!! This company is just ripping off car rental customers!!! Travelers Be Warn Stay Away from Scammer “ RentalCover.com”!!!!”

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Posted 5 years ago

“Beware this company is a scam, i hired a car in New Zealand and unfortunately a truck threw up a stone cracking the windscreen, when i approached the rental car company they told me they did not recognise Rentalcover .com as an insurance company and then asked for $2500 excess as i had no insurance with them, ended up replacing the windscreen at my cost, i can see from emails received i am wasting my time trying to get this cost refunded Keep Clear Folks”

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Posted 5 years ago

“RentalCover.com did pay for my claim when I ran into a concrete barrier at airport but had to do everything online which I prefer to talk on phone but they did not have phone number and this would be my recommendation to list a phone number , but the lady at claims service helped me do the online claim and then somebody did contact from rental over.com and finally payment was deposited in checking account to pay the creditor.”

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Posted 5 years ago

“Took my money for a car I never rented. Can not get my money back and no way to contact them at all. Would never recommend to no one”

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Posted 5 years ago

“So many negative reviews must be interpreted as a giant RED FLAG. They are simply con artists. Do NOT trust or use any services offered by rentalcover. I wish I had the sense to go into this page before purchasing the "full coverage" scam they sold me. Do not throw away your money, they will disown you and make everything they can to avoid reimbursements”

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Posted 5 years ago

“What a nightmare. Buyer beware, your car rental company may not accept this insurance and you'll end up having to pay double at the counter. There is no real customer service either. DO NOT BUY!”

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Posted 5 years ago

“Simply a scam. Never reply email. Can't claim anything.”

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Posted 5 years ago

“Don't use Rentalcover.com, they are a scam. I made a booking through Rentalcars.com, and subsequently cancelled. However, was still charged $120 from Rentalcover.com within minutes of the booking, despite cancelling. Rentalcars.com say you need to contact Rentalcover.com. Of course you cannot contact them other than via online email and they don't answer your question but send you some badly worded automated message and direct you back to Rentalcars.com. What a scam. Don't give up though, if enough of us continue to fight for justice, this lot can be put out of business.”

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Posted 5 years ago

Dear Peter, Thank you for contacting RentalCover.com. We are sorry that you have not had a great experience with RentalCover.com. We want to ensure that we are providing a great service to all of our customers, so we appreciate your feedback so that we can ensure that our customers get the best experience! We have located your cover and apologise for the back and forth in regards to your cancellation. We would like to confirm that this matter was raised with your booking agent and you will receive an update shortly. We sent you an email with more details about this. Once again we apologise for any inconvenience that this may have cause. Thanks for your understanding , The RentalCover.com Team

Posted 5 years ago

“Never give them your e-mail!! I have tried for a very long time to unsubscribe from the RentalCover mailing list - I simply cannot understand why their unsubscribe system does not work!!! Every time the same message: "You will no longer receive any e-mails from us". I have also sent an e-mail directly to "sales@rentalcover ... " - NO response. Therefore, my clear advise: If you do not like spam-mail, junk-mail, etc. NEVER EVER give them your e-mail address. You will regret it. They deserve ZERO stars.”

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Posted 5 years ago

RentalCover.com is rated 3.7 based on 510 reviews