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RIAS Reviews

4.0 Rating 1,462 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

4.0

Based on 1,462 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have always used RIAS Household insurance for the 19 years we have owned Dormer Cottage. Our first claim was for the kitchen carpet which was damaged beyond repair owing to a leak in the central heating system while we were away in January. This was all dealt with in next to no time. Thanks RIAS!”

Posted 8 years ago

“Rias is the only insurer to send messages to warn of bad approaching weather conditions. Although I had no problems but it was reassuring to receive them I also like dealing with companies whose phone lines are in the UK”

Posted 8 years ago

“always good service and friendly staff, gives you confidence in the product.”

Posted 8 years ago

“I was very satisfied with Scott who dealt with my car insurance and pleased with the deal that he got for me. Julia Sharp”

Posted 8 years ago

“Renewing my current policy for another worry free year was quick and easy thanks to the charming assistant on the other end of the phone”

Posted 8 years ago

“Very good quick service on the phone and fair price”

Posted 8 years ago

“Quick, polite & efficient service. You came up with a very competitive quote which is the reason we stayed with you for yet another year.”

Posted 8 years ago

“Very professional service and help revolve a licence endorsement problem over the phone.”

Posted 8 years ago

“I had a conversation with Lawrence because my policy stated that we owned the home and indeed we rent. He was very helpful and sorted it immediately for me. Thank you Lawrence”

Posted 8 years ago

“I found the adviser very helpful and understanding, clear and knowledgeable.”

Posted 8 years ago

“Excellent help after storm damage”

Posted 8 years ago

“YEs it was very good I needed it cheaper and they did just that in one phone call with a very nice male operator.”

Posted 8 years ago

“Very helpful and quick to look for ways to save me money. Sensible and easy to understand explanations given”

Posted 8 years ago

“Renewal was a pleasure.Very helpful agent.”

Posted 8 years ago

“very good to deal with, helpfull,polite staff”

Posted 8 years ago

“Have been with RIAS for quite a few years now and have always found them to be competitive and very easy to deal with. Highly recommended.”

Posted 8 years ago

“Straight forward renewal,no pressure to accept Add-ons which I did not want.”

Posted 8 years ago

“Renewed my motor insurance in a very prompt and professional manner. Thank you.”

Posted 8 years ago

“My experience dealing with Dean, your RIAS Customer Service person was very positive, courteous and efficient. I sincerely hope that he gets the benefit from my reference and that he was not only 'Very Good' but Excellent------ the best ever!”

Posted 8 years ago

“Easy to deal with. Quick and efficient service.”

Posted 8 years ago

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RIAS is rated 4.0 based on 1,462 reviews