RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,462 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,462 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had experience of making a claim in 2013 ( house burglary ) and it was dealt with very professionally. Although not the cheapest quote for my car this time I feel confident that I am in good hands.”

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Posted 8 years ago

“The young lady I dealt with was excellent,10/10: I am a little hard of hearing and I asked her if she would speak a little louder and more slowly. She did exactly that and I was very appreciative. She was also extremely helpful in guiding me through and offering a reduced premium for the renewal my home insurance. Secondly, may I just register my disappointment at the booklet system used for setting out details of our cover. For me it is a retrograde step from the schedule used in previous years and makes it a lot harder to follow. It is my guess that you have introduced some procedural changes and in the process confused things.”

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Posted 8 years ago

“I had a claim last year for storm damage RIAS dealt with this most efficiently and the insurers well very professional and arranged all surveys and the work was carried out by their sub contractors who did an excellent job and left the property in a very clean and tidy state. I was most impressed by the way the whole matter was dealt with”

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Posted 8 years ago

“The person I spoke to was extremely polite and helpful not at all pushing a new addition ion to my normal Policy”

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Posted 8 years ago

“http://www1.cineworld.co.uk/cinemas/aberdeen-union-square#films. Disappointed with the hassle every year trying to bring the premium down.on a positive point, the second customer services man I spoke with went out of his way to sort out my daughter being put on the policy,very helpful.”

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Posted 8 years ago

“you get just what you need,,, no pestering calls trying to sell other things”

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Posted 8 years ago

“Good Company to conduct business with. No fuss renewal procedure. Always give a competitive quote. Not afraid to reduce the premium on renewal without being approached”

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Posted 8 years ago

“Quick efficient service however do you need to issue duplicated documents?”

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Posted 8 years ago

“Good clear precise renewal documentation. Renewal process Quick and efficient.”

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Posted 8 years ago

“Renewal of my home insurance policy was done very easily”

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Posted 8 years ago

“We have no issues with your insurance company. You have a friendly helpful team.”

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Posted 8 years ago

“Very happy with the service”

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Posted 8 years ago

“My phone call was quickly & efficiently dealt with. Many thanks.”

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Posted 8 years ago

“Your assistant was very polite even when l put her under stress trying to get the quote down.insurance was successfully completed thankyou.”

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Posted 8 years ago

“quick and easy to renew.did it by phone as not great with modern technology. Young man very polite and helpful.”

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Posted 8 years ago

“I've been covered by Rias for many years, and on the last rare occasion when I needed your support due to wind damage to my garage, I was treated with respect, and was able to arrange for the necessary repairs done with very little delay. I recommend your Company to all my friends!”

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Posted 8 years ago

“I have been with Rias home insurance for a few years and find them very easy to deal with Quick to answer your calls, always ready to if you have any questions or problems, I personally would recommend them.”

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Posted 8 years ago

“The person I spoke to was very efficient and easy to talk to.”

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Posted 8 years ago

“FIRST CLASS SERVICE AND HARDLY ANY WAIT. THE LADY I SPOKE WITH WAS EXTREMELY HELPFUL, SHE LISTENED AND GAVE ME HER TIME, THIS WAS MUCH APPRECIATED.”

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Posted 8 years ago

“very happy with my house insurance as I'm disabled I'm allways looking for the best quote and found it here”

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Posted 8 years ago

RIAS is rated 4.0 based on 1,462 reviews