RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,474 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,474 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JUST LIKE TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE.”

Helpful Report

Posted 9 years ago

“Website worked fine but subsequent communications with any and everyone at RIAS was a total nightmare. Rang 3 times and never managed to get through to Customer services, despite repeatedly being "put through to the right department"! Eventually I gave up and cancelled my policy.”

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Posted 9 years ago

“Site very easy to use and follow. Quote not the cheapest but the coverage was much better”

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Posted 9 years ago

“Very satisfied”

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Posted 9 years ago

“Very quick and simple”

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Posted 9 years ago

“Polite customer service, but inflexible system meant the 'compare the market price' I had could not be matched, so I ended up placing the business on the web site, not direct with your customer service”

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Posted 9 years ago

“Very good and very easy to understand very reasonable priced car insurance Thank you”

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Posted 9 years ago

“The Easiest Web Site to negotiate with clear straightforward questions and clear guidance”

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Posted 9 years ago

“I liked your website - clear and uncomplicated. I appreciated receiving a telephone call after submitting an application on line to check various points.”

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Posted 9 years ago

“Using the website was quick and easy, I saved £30 on my renewal quote for this year!”

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Posted 9 years ago

“Bought on line, through a comparison site. No issues with that. Not had to make a claim so nothing to add,”

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Posted 9 years ago

“quick service .good product. not cheapest but appears to offer more. have been satisfied in the past”

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Posted 9 years ago

“the web site was really good even for an old person like me that is not really computer friendly”

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Posted 9 years ago

“No fuss quick insurance over the phone saving me valuable time. Additionally the premium was perfect. Will definitely be using RIAS.”

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Posted 9 years ago

“Web site easy to use, no hidden additional costs. Prompt set up.”

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Posted 9 years ago

“I found the RIAS website very easy to read, understand and negotiate. All information was clear and presented in a way that was transparent which I found refreshing for an insurance company”

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Posted 9 years ago

“The process for obtaining insurance was quick and simple, ideal in a culture where it is necessary to change insurers every year to get the best deals.”

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Posted 9 years ago

“Wonderful and friendly service. Product very good. Highly recommended.”

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Posted 9 years ago

“VERY competitive price offered for over 80 year old house & contents policy”

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Posted 9 years ago

“any on line interaction should always be kept as simply as possible , so far you have managed this process very well.”

Helpful Report

Posted 9 years ago

RIAS is rated 4.0 based on 1,474 reviews