RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,473 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,473 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the online obtaining of quotations very useful and easy to follow. I would only suggest that two postings of general information leaflets, before sending of the confirmation and the Policy document, was a bit wasteful. But overall OK.”

Helpful Report

Posted 9 years ago

“Very helpful and knowledgeable staff Thank you”

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Posted 9 years ago

“very satisfied with your service . Many thanks”

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Posted 9 years ago

“Very pleasant sales person, quick and straight forward.”

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Posted 9 years ago

“I was very impressed with the knowledge and professionalism of the person who handled my request. The cost of my policy was some £60.00 less than my previous motor insurance company (Legal and General) and for the same cover.”

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Posted 9 years ago

“very satisfied with all aspects of insuring with rias”

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Posted 9 years ago

“RIAS gave me a competitive quote online and were willing to negotiate, by phone, to make their final offer better than any others.”

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Posted 9 years ago

“very pleased with service of young lady who dealt with my quote & the price would recomend”

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Posted 9 years ago

“Excellent service. Very polite staff. Very good premiums.”

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Posted 9 years ago

“Keep it affordable .”

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Posted 9 years ago

“your staff were very helpful in guiding me through a tricky problem.”

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Posted 9 years ago

“every thing was so easy the lady on the phone was perfect”

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Posted 9 years ago

“My experience of changing and setting up my buildings & contents insurance couldn't have been easier! The young man, I believe his name was Mark, explained everything to me carefully and simply. He had a lot of patience with me, as I kept asking him to repeat some things. I asked him to call me back later, which he did within the time specified. I decided to go ahead with the quote given to me. He explained, very well how the payments would be taken from my bank, as my existing insurance has yet to expire. Overall, I'm very happy with the service I received. Thank you.”

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Posted 9 years ago

“Clear briefing and very quick response for quotation. Having been billed over twice as much by my current insurers I was very surprised to get such a cost-effective premium.”

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Posted 9 years ago

“Excellent customer service. I made 2 seperate phone calls. And on both events great information and service. Well done. I am now insured with the car. The house(building) and its contents.”

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Posted 9 years ago

“The young girl I spoke to was very helpful and very cheerful .She explained everything very clearly .Thank you.”

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Posted 9 years ago

“Checked out lots of company's .value for money was Rias”

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Posted 9 years ago

“The transaction was very easy and quick”

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Posted 9 years ago

“the person i spoke to on the phone was very help full and your price was very good that is why i changed to rias on line i was quoted £235.44 but when i took it out it shot up to £280-plus but that was still cheaper than any one else i looked at i would like to point out that i still have not got my paper work as yet as i wanted it posted not sent by email regards MR E P LE BRETTON”

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Posted 9 years ago

“Friendly and informative representative and quick service”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,473 reviews