RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,475 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,475 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price, queries quickly settled.”

Helpful Report

Posted 9 years ago

“Rias are helpful, thorough and friendly and take the hassle out of buying moter insurance.”

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Posted 9 years ago

“Clear and easy to use website, efficient and polite telephone service.”

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Posted 9 years ago

“Found easy to use and very Chris very helpful”

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Posted 9 years ago

“staff very helpful and made everything so easy for me. I have had trouble with my E mail and I have not received any policy documents from you, can you check if and when sent and send me a copy please”

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Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“Brilliant when we had an accident no thing too much trouble”

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Posted 9 years ago

“I Found the man who was on phone very friendly and polite. All though we did not converse that much he did a good job giving me the information i requested.So after a short time i agreed that the offer was what i wanted.So agreed that i would move my insurance to Rias. yours Robert Butcher.”

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Posted 9 years ago

“We're very helpful and a good price quoted”

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Posted 9 years ago

“your staff is very helpful.”

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Posted 9 years ago

“The staff are helpful and friendly and are happy to talk through options making clear explanations to enable the customer to make the right decision.”

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Posted 9 years ago

“VERY HELPFUL STAFF GAVE GOOD INFORMATION AND ANCD ANSWERED ALL QUESTIONS THAT I ASKED E.HOPKINSON”

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Posted 9 years ago

“The price was excellent. We were provided with easy methods of providing proof of no claims bonus and set up an online account was easy. No complaints so far!”

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Posted 9 years ago

“Excellent customer service reduced my price so quickly I could not believe how easy it was.”

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Posted 9 years ago

“I have dealt with Rias before and found them very competitive on price. This year once again the were better priced than a lot of other insurers.”

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Posted 9 years ago

“Was very impressed with the way your staff dealt with my enquiry and was pleased to take out insurance with you.”

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Posted 9 years ago

“The website was very easy to follow and the form was very clear and concise to obtain a quote. My quote was saved and it was straightforward to access it again a couple of days later with any additional extras carefully explained. I struggled a bit to get my no claims bonus in the right format to be accepted but other than that it was a good experience.”

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Posted 9 years ago

“Quick and well informed information”

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Posted 9 years ago

“I don't have any problems with Reas, very good service.”

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Posted 9 years ago

“Insurance taken out via internet. Everything was clear and concise and email responses were prompt”

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Posted 9 years ago

“Very easy transaction”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,475 reviews