RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,475 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,475 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the person i spoke to on the phone was very help full and your price was very good that is why i changed to rias on line i was quoted £235.44 but when i took it out it shot up to £280-plus but that was still cheaper than any one else i looked at i would like to point out that i still have not got my paper work as yet as i wanted it posted not sent by email regards MR E P LE BRETTON”

Helpful Report

Posted 9 years ago

“Friendly and informative representative and quick service”

Helpful Report

Posted 9 years ago

“easy to get quote ,user friendly website and fast response to any questions I had when I was sorting insurance with them”

Helpful Report

Posted 9 years ago

“Purchasing the motor insurance online was simple and straight forewards, this is how it should be. You also have access through your account to make changes such as a new car etc. Excellent service so far. I dont ever want to find out how good RIAS are at handling claims but if the experience sofar is anything to go by they will be very good. I will definately get a quote for my house insurance when thats due.”

Helpful Report

Posted 9 years ago

“Very pleasant, helpful young lady handled my call. An easy and straightforward transaction. My previous insurers were totally unhelpful when I called regarding my renewal. I'm more than old enough to remember what the words "Customer Service" are supposed to mean. I've embraced modern technology as far as I am able but readily confess that my 10 year old granddaughter is light years ahead of me. I have never tolerated shoddy service and when encountered I have always voted with my feet. I bought the Policy and I think there is little else to say.”

Helpful Report

Posted 9 years ago

“could not open documents on computer so rang you. no problems at all very helpful gentleman offered to post them out to me as me not good with computers”

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Posted 9 years ago

“Good response to queries and overall, a very professional team.”

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Posted 9 years ago

“A REALISTIC PRICE FOR MY VEHICLE INSURANCE......NICE TO KNOW THAT SOME PEOPLE ARE IN TOUCH WITH THE NEEDS OF DRIVERS......IN MY CASE DRIVING 60 YRS. AND NO ACCIDENT CLAIMS..........MANY THANKS..........REGARDS, Warren”

Helpful Report

Posted 9 years ago

“Changing to RIAS Car Insurance on line was so easy to follow the instructions. Fo me it was one of the cheapest renewals and best coverage”

Helpful Report

Posted 9 years ago

“Getting an online quote was quick and easy.”

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Posted 9 years ago

“Very helpful & professional service.”

Helpful Report

Posted 9 years ago

“Very good explained everything in detail to make sure it was right x great customer service would recommend”

Helpful Report

Posted 9 years ago

“Quick response to quote , good cover and price , pleasant staff to talk to.”

Helpful Report

Posted 9 years ago

“Good overall product competitively priced”

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Posted 9 years ago

“good quality home insurance cover for the price”

Helpful Report

Posted 9 years ago

“GOOD SERVICE AND VERY HELPFUL”

Helpful Report

Posted 9 years ago

“Very helpful and efficient service. Nothing was too much trouble, and everything was explained in the clearest possible manner. A pleasure doing business with RIAS.”

Helpful Report

Posted 9 years ago

“I found the young lady very helpful, and the policy to be to my liking1 thank you for all your help in this matter. Regards Brian Wright”

Helpful Report

Posted 9 years ago

“I have come back to RIAS as my premium is £180 a year cheaper for similar cover”

Helpful Report

Posted 9 years ago

“Good value for the cover I wanted by comparison to the renewal price offered by my existing insurer”

Helpful Report

Posted 9 years ago

RIAS is rated 4.0 based on 1,475 reviews