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RIAS Reviews

4.0 Rating 1,462 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

4.0

Based on 1,462 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im happy with thecpany but feel with all my no claims the price is very high”

(Car Insurance) - Posted 5 years ago

“a reasonable price however we will see how much it goes up next time around”

(Car Insurance) - Posted 5 years ago

“Very easy to deal with.ihope my renewal will be just as easy and economical.”

(Car Insurance) - Posted 5 years ago

“Very good service”

(Car Insurance) - Posted 5 years ago

“Good Service”

(Car Insurance) - Posted 5 years ago

“Well to start with they got my new car reg wrong. 2nd they got policy start date wrong paid an additional premium and the letter stated no change in premium. Dont advise anybody to use these useless people.”

Posted 5 years ago

“Very easy and competent”

(Car Insurance) - Posted 5 years ago

“It was all easy to arrange, which is all that is required really. It's all most people want i think.”

(Car Insurance) - Posted 5 years ago

“Very good reputible company, 100% satisified.”

(Home Insurance) - Posted 5 years ago

“My policy was increased by just over £100 due to a minor incident that was not my fault. The other party falsely claimed “whiplash “. After many months it was concluded I was not responsible and the full amount has been refunded to me. Well done Rias.”

(Car Insurance) - Posted 5 years ago

“Had a accident which wasn't my fault and it was sorted out in no time”

(Car Insurance) - Posted 5 years ago

“It was just easy which is great.”

(Car Insurance) - Posted 5 years ago

“Avoid buying from this company. Customer service is terrible. After being 2 days late with forwarding my no claims proof because previous company failed to send me, this company cancelled my policy , even though I had it to forward to them. Wouldn't except it and told me to go elsewhere. I had trouble getting excepted from a few insurance companies and it cost me over £100 more. After 32 years of purchasing insurance, I feel very upset at being treated like this. It's not as though I failed to pay an installment or something, I pay in full. Disgusting service.”

Posted 5 years ago

“Good deal on car insurance, fortunately I have not had to make a claim, so cannot give detailed review.”

(Car Insurance) - Posted 5 years ago

“Efficient and easy to deal with, short wait times on phones. I did start a claims process for a damaged TV but decided to upgrade the new TV and not go with the new for old. They were moving very quickly to settle the claim when we cancelled the process.”

(Home Insurance) - Posted 5 years ago

“The customer service member that dealt with my case was arrogant, unprofessional and unhelpful.”

(Car Insurance) - Posted 6 years ago

“Con artist, will never agree to cooling off period. Don't even think about it.”

Posted 6 years ago

“Excellent!”

(Car Insurance) - Posted 6 years ago

“You took my money 6days before the due date I telephoned to cancel but you sent out the documents this made me extremely anxious and worried I had diffficulty with your phone line with all the options I will not be insuring with you again”

Posted 6 years ago

“Absolutely experience and customer service. Call centre Staff kept me holding on to different times for 32 mins..and 13 minutes...Got stuff wrong...asked the same question twice. I was told I would be called back, ended calling them back. Practically called be a liar 're amount of e.mail and letters they sent me. Then one guy admitted yes there were discrepancies! Someone recommended RIAS to me...!!!!”

Posted 6 years ago

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RIAS is rated 4.0 based on 1,462 reviews