Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,951 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,951 reviews

Shipping & Delivery
Delivery Methods	Courier

Anonymous

Anonymous // 01/01/2019

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“Fantastic support channel and smooth transaction! Thank Carolyn!”

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Posted 3 years ago

“the earphones are faulty”

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Posted 3 years ago

Hi Nick! We're truly sorry for this. We will make this right. Our customer service team has sent you an email yesterday. Kindly check and revert, so we can assist further.

Posted 3 years ago

“Responsive and swift”

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Posted 3 years ago

Thanks Chong!

Posted 3 years ago

“Awesomeeeeeeee”

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Posted 3 years ago

“Reliable and efficient. Can buy with confidence. Keep up the good work.”

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Posted 3 years ago

“Delivery was fast n kept me updated. Thank u”

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Posted 3 years ago

“Very good 1st purchase online. Delivery and customer service is prompt.”

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Posted 3 years ago

“Was given a discount code which turned out to be invalid when I tried to use it...”

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Posted 3 years ago

We appreciate your interest with our promotions and we're sorry to know that you had issues using the discount code. We reviewed your cart and there's a discount code you are trying to use which was marked valid. If you are trying to use a different code, kindly reach out to our team to support@robinsons.com.sg. We'd really love to help you with this.

Posted 3 years ago

“Fast delivery, good quality”

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Posted 3 years ago

“Item was received with minor damages but Carolyn was very helpful and responsive. 5 star for the service.”

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Posted 3 years ago

Thank you for your kind words, King Sin! We value customer satisfaction, and it means so much to us that you are happy with our service.

Posted 3 years ago

“Robinson’s delivery service was prompt - within 3 days after the order was placed.”

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Posted 3 years ago

“Delivery is bout 3 days shorter than expected.”

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Posted 3 years ago

Thank you for your 4 star rating of Robinsons! We are happy that you were satisfied with our service. We appreciate your positive feedback.

Posted 3 years ago

“Delivered faulty product and is taking excessively long to get back with a reply. Very disappointed with the service rendered.”

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Posted 3 years ago

Hi there! We're truly sorry for the delay. As discussed privately, the exchange will be completed as scheduled. Also, please know that this feedback is much appreciated. It's helpful in improving our services.

Posted 3 years ago

“I had the absolutely worst shopping experience and customer service here in robinson. Am definitely not coming back every again.”

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Posted 3 years ago

Thank you for taking the time to let us know about your experience with Robinsons. As discussed privately, we appreciate your interest with our promotions, and we're sadden that you're unable to catch our Buy1Get1 Free promotion on time. We sent you an email with a special voucher that you may use on your next purchase. We hope that you'd still give Robinsons another try.

Posted 3 years ago

“Easy purchase and good choice of products”

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Posted 3 years ago

Thank you, Oxana, for your 5 star rating! We're so glad that you enjoyed an easy purchase, along with our good choice of products. We appreciate your business and look forward to having you back soon.

Posted 3 years ago

“Good price point for quality products”

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Posted 3 years ago

Hi Joyce! Thank you for your feedback and we're glad you found the price point to be good for the quality of products. We look forward to serve you again in the future.

Posted 3 years ago

“The material is soft and nice to touch. I have not started using it but it seems everything is on the right path! Thank you!”

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Posted 3 years ago

“The Robinsons Hotel range is worth buying. Good material at affordable price. The bedsheets come with a cotton storage bag, which is very thoughtful. Delivery is prompt. Overall a great experience shopping at Robinsons online.”

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Posted 3 years ago

Hi Mavis, thank you for rating Robinsons so highly! We're happy that you were satisfied with your purchase of our Hotel Collection range. We hope to do more business with you in the future.

Posted 3 years ago

“Always good dejection at fair prices . Had great service at the physical store , miss that !”

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Posted 3 years ago

“Efficiency of delivery and item is well packed without any damage.”

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Posted 3 years ago

Hi Jason! Thank you so much for your 5 star rating. We are extremely pleased to hear that you found our delivery to be efficient. We truly appreciate your kind words.

Posted 3 years ago

Robinsons is rated 4.2 based on 1,951 reviews