Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,953 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,953 reviews

Shipping & Delivery
Delivery Methods	Courier

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good dejection at fair prices . Had great service at the physical store , miss that !”

Helpful Report

Posted 3 years ago

“Efficiency of delivery and item is well packed without any damage.”

Helpful Report

Posted 3 years ago

Hi Jason! Thank you so much for your 5 star rating. We are extremely pleased to hear that you found our delivery to be efficient. We truly appreciate your kind words.

Posted 3 years ago

“Fast delivery and the package is very good. Thanks.”

Helpful Report

Posted 3 years ago

“Mikael from customer service was did a really good job of expediting the shipping for the coat! So glad I got to use it for my last minute trip”

Helpful Report

Posted 3 years ago

“Fuss free transaction but the higher discount promo code came right after my purchase and only 2 days to use - insufficient time to decide if I want to get more items with the promo code.”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback. We strive to make sure that every one of our customers gets the best shopping experience possible, and feedback like yours is valuable in improving our promotions and services.

Posted 3 years ago

“Fast and efficient delivery”

Helpful Report

Posted 3 years ago

“delivery was made in two days time. good quality and well packaging.”

Helpful Report

Posted 3 years ago

Thank you so much for the 5-star rating! We're glad that your delivery was made in two days time, and that the quality and packaging were up to your standards. We strive to provide the best customer service possible and highly appreciate your kind words!

Posted 3 years ago

“I haven’t even received my order up till now. It’s been more than 10 days. I placed my order on Feb 23rd, and it’s March 6 now, still haven’t received.”

Helpful Report

Posted 3 years ago

Hi Sufilla! We are very sorry to hear about the delay in receiving your order. It is not the experience we intended for you, and we apologize. Our customer service has reached out through email. Kindly check your inbox. We will make sure this will be handled properly.

Posted 3 years ago

“Delivery is fast and good buy!”

Helpful Report

Posted 3 years ago

“Contacted Robinsons customer support and they said the mattress is in stock and will deliver within 3 to 5 days. After purchasing, was informed by their supplier that it was 6 to 8 weeks. Bad customer experience! Also very peculiar was why Robinsons did not contact me on the delay but it was their supplier (Mega Furniture) that contacted me on the mattress.”

Helpful Report

Posted 3 years ago

Hi Mark! Thank you for taking the time to share with us your feedback. We apologise that the delivery took longer than expected. We completely understand how disenchanting it must feel when promises are not kept. We take customer service seriously and strive to provide great customer experiences. Again, we appreciate your feedback, this is helpful in improving our services.

Posted 3 years ago

“Product took a little longer to arrive. maybe an option for express delivery can be made available especially if the new kettle is a replacement.”

Helpful Report

Posted 3 years ago

“Ok for the price & delivery”

Helpful Report

Posted 3 years ago

“Happy with the online purchase and 30 days no question asked refund. Thank you. I did return and repurchase.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating! We're delighted to hear that you were happy with your online purchase and our convenient return policy. It's very humbling to hear that you decided to come back and purchase from us again. Thank you again for your support.

Posted 3 years ago

“Love the hotel collection bedsheet sets! Great price and good quality!”

Helpful Report

Posted 3 years ago

Thank you, Hillier, for your 5 star rating! We are so glad that you love the Hotel Collection bedsheet sets. We are always trying to offer our customers good quality products at great prices and are delighted that you enjoyed your experience!

Posted 3 years ago

“Extremely good service”

Helpful Report

Posted 3 years ago

“Excellent product and very good customer service”

Helpful Report

Posted 3 years ago

“Highly responsive and professional customer service from purchase to after sales. Made efforts to check with customers on details of purchase before dispatching. Keep up the good work!”

Helpful Report

Posted 3 years ago

Hi Stanley! We are glad to hear that you were satisfied with our customer service. We are very appreciative that you took the time to evaluate our purchase to after-sales process and that we were able to make your purchase experience a pleasant one. We will continue to strive to provide top-notch services and make sure our customers are always taken care of. Thank you for your kind words!

Posted 3 years ago

“Great service. Placed order on Monday and it was delivered on Wednesday ! The wok bought is also up to our expectations !”

Helpful Report

Posted 3 years ago

Thank you Cindy! We are glad that you are satisfied with your purchase and our amazing service.

Posted 3 years ago

“Very fast delivery and happy with the purchased. Wil recommend to friend...”

Helpful Report

Posted 3 years ago

“Quick delivery, goods delivered very much as expected or even more than that. Very likely to buy again in the near future.”

Helpful Report

Posted 3 years ago

Robinsons is rated 4.2 based on 1,953 reviews