Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received both the Bolster and the Hugging Pillow in pristine condition and properly packaged. However, I only need one Hugging Pillow, not two, because I did not envisage the pillow to be twice the length that I need. I would like to return one Hugging Pillow if that is okay, the one which I have not opened yet (still in its original packaging), even if it means I should buy something else to replace it. I have written to Robinson but yet to get a reply.”

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Posted 2 years ago

“Transaction was smooth and prompt, unfortunately I did not get the colour I wanted.”

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Posted 2 years ago

“Delivery of item was fast. Within few days of placing orders. Item was well received and carefully packed, too.”

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Posted 2 years ago

“Good sales items”

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Posted 2 years ago

“Delivery was fast.”

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Posted 2 years ago

“Prompt delivery and quality products!”

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Posted 2 years ago

“Pleased with my online purchase of bath and face towels from Robinsons. The order was processed promptly and smoothly and I received my purchases within 3 working days in good condition. Order website could be more intuitive and user friendly, I hope this can be improved. But quality of towels were good and absorbent.”

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Posted 2 years ago

“Enjoyed the quality products offered during Robinsons Sale.”

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Posted 2 years ago

“Happy New Year! Thanks for the prompt delivery amidst the festive season; i was pleasantly surprised. Items arrived in pristine condition. Thanks to deliveryman who delivered too.”

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Posted 2 years ago

“i've order 2 weeks ago and I haven't received any confirmation of my purchase and when is going to be delivered. It was a gift and was not delivered yet.”

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Posted 2 years ago

“Always loved the store for its Customer Service which was the best I found in SG; so pleased to say this has translated directly to the new "online" platform!!”

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Posted 2 years ago

“I am amazed by the service quality level especially on the delivery part - it was so efficient and quick.. almost less than a 24hrs turnaround time to deliver my orders from the time of my online purchases made with them. Brilliant!”

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Posted 2 years ago

“Offer was reasonably good and item was delivered on time as arranged.”

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Posted 2 years ago

“Fast and reliable!”

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Posted 2 years ago

“Usually the products are of good quality and sometimes there are good offers. The best assurance is that any faulty or defective products purchased can be returned and refunded.”

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Posted 2 years ago

“Hi there, the customer service staff Carolyn was very polite, responsive, professional and helpful. She helped me expedite an urgent order.”

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Posted 2 years ago

“Very quick delivery, within 3 working days Love it :)”

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Posted 2 years ago

“Broken parts”

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Posted 2 years ago

“Disappointed with the most recent purchase. I ordered four towels, although I had the impression that it was one for one. So should be eight pieces. But I received only two. The merchant had sent me two more subsequently but still …”

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Posted 2 years ago

Hi William, we're sincerely sorry for the inconvenience. The additional items have been shipped. We hope you still enjoy the products.

Posted 2 years ago

“Material is food n delivery is fast”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews