Login
Start Free Trial Are you a business? Click Here

Robinsons Reviews

4.2 Rating 2,020 Reviews
79 %
of reviewers recommend Robinsons
4.2
Based on 2,020 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat
Read Robinsons Reviews
Anonymous
Anonymous  // 01/01/2019
I have purchased few of the Lierac products listed here. Majority of them arrived with broken security seals (product safety aluminium film that close the cream tubs). The individual wrappings were all opened and tampered with before packing into the parcel. The parcel arrived undamaged. I returned the whole purchase and was refunded. The Customer Service apologised. Apparently - I was told - all those products were shipped “by the partner supplier” Robinsons should pay better attention to the reliability of partners they choose to trade with. Very disappointing experience, unfortunately.
Helpful Report
Posted 3 years ago
Robinsons always have great quality products at very affordable prices. :)
Helpful Report
Posted 3 years ago
Delivery was fast
Helpful Report
Posted 3 years ago
Items were delivered fast… happy with purchase.
Helpful Report
Posted 3 years ago
Trust , Been a Robinson ‘customer for past 30 years
Helpful Report
Posted 3 years ago
Excellent service with awesome products
Helpful Report
Posted 3 years ago
Yet to fully open package as contractor be doing renovation 1st week of Nov only. The products look sturdy but didn't open all boxes so hope all be good
Helpful Report
Posted 3 years ago
hassle free efficient service
Helpful Report
Posted 3 years ago
Great choice of bedding at fab prices and prompt delivery!
Helpful Report
Posted 3 years ago
Items came on stated time but would have preferred they call first instead of leaving item outside door.Anyone could hsve picked them.
Helpful Report
Posted 3 years ago
On-time delivery and well packed. Thank you
Helpful Report
Posted 3 years ago
Great service. Rowena is very understanding about my concern about the quality of the product that I have received and worked immediately to process a refund for me.
Helpful Report
Posted 3 years ago
Quality products and fast delivery!
Helpful Report
Posted 3 years ago
Simple and easy shopping experience.
Helpful Report
Posted 3 years ago
Orders being sent at different times means I have to remember what has not been received. Recently my first items came very quickly but my second item was still outstanding. I had to call to check etc. This is additional work. Maybe a better system can be in place? Thanks
Helpful Report
Posted 3 years ago
Hi Winnie! We're truly sorry for the inconvenience and thank you for sharing your thoughts with us. This is helpful in improving our services. We promise to do better.
Posted 3 years ago
Efficiency
Helpful Report
Posted 3 years ago
I made a request for quick delivery which had been arranged. Staffs are very good n helpful
Helpful Report
Posted 3 years ago
Item came in very well packed box, very satisfied and will definitely order from Robinson again.
Helpful Report
Posted 3 years ago
Efficient service, product well wrapped protected with bubble wrap.
Helpful Report
Posted 3 years ago
Ordered a rather bulky item from Robinsons and the item arrived in good condition the following day! Fast and efficient service 👍
Helpful Report
Posted 3 years ago
Robinsons is rated 4.2 based on 2,020 reviews