Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Great purchase and overall experience”

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Posted 2 years ago

“My first time ordered online from Robinsons. They keep updating me about my order. After 3 days my parcel arrived in good condition. I will order again next time. Keep it up guys!”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Efficient and prompt delivery of items ordered. Items were packaged nicely and came in good condition.”

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Posted 2 years ago

“Great and prompt”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Good deals and easy to navigate although I spotted some glitches at your order history page”

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Posted 2 years ago

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Thanks for the feedback! Let us know how we can help you with your next purchase.

Posted 2 years ago

“No comment”

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Posted 2 years ago

“Website is very good but the shipping company not really efficient and effective”

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Posted 2 years ago

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We would love to hear more about your shipping company experience. Let us know by sending your feedback at support@robinsons.asia

Posted 2 years ago

“Goods delivered on time as expected thank you”

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Posted 2 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community

Posted 2 years ago

“Very happy with order. Delivered fast..”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 2 years ago

“Please consider packaging in more environmental friendly ways. If not ordering from Robinson can add burden to us consumers and deter us from ordering. Thank you.”

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Posted 2 years ago

We’re so sorry that your experience did not match your expectations. Your feedback helps us to do better. Thanks for the review.

Posted 2 years ago

“The packaging was great! The manuka honey were packed in aluminium insulated bags and there was a free natural wheat lunch box.”

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Posted 2 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come!

Posted 2 years ago

“My family drinks Manuka Honey daily. This bundle deal was really value for money. Delivery was also quite fast.”

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Posted 2 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Robinsons. Thanks for choosing and trusting Robinsons. See you on your next purchase!

Posted 2 years ago

“Very convenience and one of my fav online apps. Item delivered timely and well wrapped”

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Posted 2 years ago

“Responsive and polite 😍”

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Posted 2 years ago

“Great online shopping experience from good deals for good quality products to fast delivery.”

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Posted 2 years ago

We're happy to see that you had a 5-Star experience at Robinsons. Thanks for sharing. Let us know how we can help you with your next purchase.

Posted 2 years ago

“convenient, easy to access information”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Delivery was prompt and as promised.”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase.

Posted 2 years ago

“Great delivery price to Malaysia!”

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Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Let us know how we can help you with your next purchase.

Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews