Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,945 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very impressed with the fast next day delivery on my order. I got continuous updating on the tracking notices.”

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Posted 3 years ago

“I purchased a Hillcrest Sensation Memory Foam Pillow which the size shown as 60cmx40cm on website. When the item received, it much smaller & I measured: it 55cm in width instead of 60cm. It stated All products may vary due to product enhancement on item webpage but I thought the difference of 5cm is too much.”

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Posted 3 years ago

Hi Jess, Thank you so much for taking the time to leave us a review regarding your recent order from Robinsons, and we are very sorry to hear of this issue. We appreciate you bringing this to our attention, and have reached out to you privately via email. Please be assured that we take your feedback seriously, and are committed to working towards a resolution with you. We look forward to hearing back from you very soon.

Posted 3 years ago

“My son loves the boxer i bought for him.Fit his size.The quality is good and he feels comfy wearing it.Money well spent.😄👍”

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Posted 3 years ago

“I have yet to receive resolution over defective product”

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Posted 3 years ago

Hi Esther, Thank you so much for taking the time to leave us a review regarding your recent purchase from Robinsons. We are very sorry to hear that the products you purchased from us were not received in satisfactory condition. We understand you have since been in touch with our Customer Support team, and that we have been able to reach a resolution on this issue. Please definitely feel free to reach out to us anytime if there is anything more we can do to assist you with this, we're always happy to help!

Posted 3 years ago

“Trusted and reliable.”

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Posted 3 years ago

“Very satisfied with the service . Very prompt and good service all the way . Thank you.”

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Posted 3 years ago

“Very fast delivery”

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Posted 3 years ago

“Quick and reliable.”

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Posted 3 years ago

“have not received”

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Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

“Good quality and fast delivery.”

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Posted 3 years ago

“Very very nice products and over all amazing service by Robinson”

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Posted 3 years ago

“Delivery took too long to come...”

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Posted 3 years ago

“It was my first experience shopping online at Robinsons. The products purchased were as described. Delivery was much quicker then expected. I would highly recommend shopping with Robinsons.”

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Posted 3 years ago

“Good quality, Thanks”

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Posted 3 years ago

“I'm very impressed that Rizon followed up in the non antislip mats from which I nearly fell. They replaced it very quickly with anti slip Milton floor mats. I have tried many many floor mats and Milton's quality is the best”

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Posted 3 years ago

“Delivered fast”

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Posted 3 years ago

“Yes,items received in good condition and delivered efficiently within few days.I’m very pleased with the service.”

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Posted 3 years ago

“Arrangements for delivery is fast & their items are authentic.”

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Posted 3 years ago

“Price is at the high side as compared to other departmental store. Which I bought at $59.9 per piece while the same item was selling $29.9 at BHG physical store. Thus, I’m quite disappointed with my first purchase.”

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Posted 3 years ago

Robinsons is rated 4.2 based on 1,945 reviews