Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Delivery of goods was very prompt and smooth. Thank you.”

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Posted 3 years ago

“Was not expecting to pay shipping fees & taxes for delivery.”

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Posted 3 years ago

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We understand that you were not aware that there will be import taxes fees on our terms and conditions. We apologise for any inconvenience that this has caused you.

Posted 3 years ago

“One item of two items ordered is correct. Delivered same two items I.0 one. The item S$169/- was not delivered at all. Please check and revert.”

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Posted 3 years ago

“Still not received the two ordered powerbanks”

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Posted 3 years ago

“Ordered 2 watches from NineWest that were on sale. Really pleased with my order which was delivered in a matter of days! Robinson is very responsive and keeps in touch till order is filled. Thank you. You are good and reliable”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Keep it up”

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Posted 3 years ago

“Delivery is fast and on times ..”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Good service 👍 easy shopping on-line”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“Bought a mattress that was on sale and found out later that it’s about $100 less if I buy from the brand itself. Frankly, I felt cheated. Also, the 5 items I ordered arrived separately. In 3 batches. That was not convenient for me.”

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Posted 3 years ago

“I still havent got my order ...It has been nearly 1 month..”

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Posted 3 years ago

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Posted 3 years ago

“Service was ok.”

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Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 3 years ago

“Good service.”

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Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Posted 3 years ago

“Fast and efficient despatch. Quality good.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Purchase was efficient and delivery is fast.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“I am happy with purchase. Delivery was on time too. Thanks”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 3 years ago

“I still haven’t received my order. This is unacceptable!”

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Posted 3 years ago

“Got it as a present for my moms birthday , she absolutely love it and the size was abit bigger as i was expected in a good way , would purchase it again!”

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Posted 3 years ago

“Everything in order this time. First time trying out these brands and if good, will support these brands again.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Very pleased with my purchases . The service was prompt and delivery was good as all items received intact . However , I was supposed to receive a 5% discount as mentioned in the email and I made mention as well but there was no respond or action for that matter .”

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Posted 3 years ago

“Convenient but slow delivery.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews