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Robinsons Reviews

4.2 Rating 1,957 Reviews
78 %
of reviewers recommend Robinsons
4.2
Based on 1,957 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Robinsons Reviews
Anonymous
Anonymous  // 01/01/2019
Delivering time
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Posted 4 years ago
The team here at Robinsons is thrilled to receive such great rating. Thank you, Siau. Cheers
Posted 4 years ago
Prompt response and delivery!
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Posted 4 years ago
Wish all items offered in Robinsons are available on all platforms/resellers. To wit: Grab did not offer all items.
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Posted 4 years ago
We're happy to see that you had a 5-Star experience at Robinsons. Please also let us know if you have encountered issues in using Grabpay. Thank you!
Posted 4 years ago
fast delivery , items well packed , keep up the good work !
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Posted 4 years ago
Hi Shoo, thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. See you on your next purchase! Cheers!
Posted 4 years ago
Good services
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Posted 4 years ago
Thank you so much for this 5-star review, Irene. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Posted 4 years ago
Fast delivery and promotion follow up. Thank you.
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Posted 4 years ago
Hi there! Thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers. Thank you for trusting Robinsons!
Posted 4 years ago
Quality goods, prompt delivery! You have maintained your high standard of service, Robinsons!
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Posted 4 years ago
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the quality of our products and delivery. Thank you! See you on your next purchase. Cheers!
Posted 4 years ago
Please provide a card & message service for gifts.
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Posted 4 years ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone, We'll have card or message service for gifts soon. Thank you, Cyndy.
Posted 4 years ago
Ordering was smooth and delivery on time.
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Posted 4 years ago
On behalf us all of us at Robinsons, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience, Geraldine.
Posted 4 years ago
Item was value for money, and fast delivery with item received in good condition on 3rd working day after placing order.
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Posted 4 years ago
Hi there, thank you for taking the time to provide a rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers.
Posted 4 years ago
Purchase could have been delivered altogether instead of 3 different deliveries for 4 items
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Posted 4 years ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We understand that you would want to have your orders delivered together. However, you will receive the items separately in different packages and on different days due to their different delivery lead times & warehouse locations. Thanks for understanding.
Posted 4 years ago
Ordering online & deliver was great, very easy and efficient. The only issue is the product range is very limited.
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Posted 4 years ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are already working on expanding our product range. Stay tuned!
Posted 4 years ago
Excellent! My order did not take too many days to reach me. And all items as expected, same as what I saw on the website. :)
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Posted 4 years ago
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Stay Safe!
Posted 4 years ago
User friendly process. Easy to navigate website. Prompt follow up to concerns.
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Posted 4 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Posted 4 years ago
Delivery was prompt with updates.
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Posted 4 years ago
Thank you so much for taking the time to share your experience at Robsinsons. We take pride in knowing our customers are happy with their store experience.
Posted 4 years ago
When I purchased from Robinson on 7 August, it was indicated free delivery for purchases over $50.00. I bought the honey totalling $112.00, and I used ‘Join10’ voucher worth $10.00. As I used this voucher, I was not entitled to the free delivery. Delivery charges cost $4.99. Don’t think I will purchase from Robinsons anymore if this company has this ‘sly’ tactic. Very disappointing!
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Posted 4 years ago
Hi Eddy, thanks for your leaving a review. We would like to inform you that the free delivery is only for purchases worth $150 and above and should be the total net amount including the promo code. I’m very sorry we failed to meet your expectations. I would appreciate another chance for us to discuss this further on your next purchase. Feel free to jump in to our Live Chat support online. Thanks!
Posted 4 years ago
They had stock at a good price and delivered within a few days. It would have been 5* if they had have given me a delivery date estimated with my receipt but I wasn't in a rush.
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Posted 4 years ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks, Jeremy!
Posted 4 years ago
Items received in good condition. Love the discounts!
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Posted 4 years ago
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!
Posted 4 years ago
Purchase was easy. No glitch at all. Deliver tracking was perfect!
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Posted 4 years ago
Hi Jaleela! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Posted 4 years ago
Hopefully the product range will expand soon.
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Posted 4 years ago
We are so grateful for your review. We will make sure that product range will expand soon. We are working on it! Thanks for the feedback. Cheers!
Posted 4 years ago
Robinsons is rated 4.2 based on 1,957 reviews