Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,957 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THIS IS THE FIRST TIME I PLACE AN ONLINE ORDER FROM REBRANDED ROBINSONS AFTER THEY EXITED THE PHYSICAL RETAILS MARKET. I AM SATISFIED WITH THE GOOD SERVICES PROVIDED . ROBINSONS KEPT ME UPDATE FROM THE DAY OF THE ORDER TILL THE DAY OF DELIVERY. I THINK THEIR SERVICES ARE VERY FRIENDLIER AND MUCH BETTER COMPARED WITH OTHER ONLINE STORES WHICH I HAVE EVER ORDERED BEFORE.”

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Posted 4 years ago

Hi there, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We are also excited to be back! See you on your next purchase! Thanks for the 5-star review!

Posted 4 years ago

“Good service as always.”

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Posted 4 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 4 years ago

“fast delivery and well wrapped. well done!”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! See you on your next purchase, Kartika!

Posted 4 years ago

“Good value and quality”

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Posted 4 years ago

We are so grateful for your review, Shiuh. Thanks for sharing your rating with us and the community.

Posted 4 years ago

“First time purchasing from Robinsons online. I am SO glad they carry a wide range of products from the brand Trilogy. Buying online was easy and fuss free, delivery was quick and on time. Will definitely purchase again! Thank you for the great experience!”

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Posted 4 years ago

Hi Evelyn, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Posted 4 years ago

“It is easy to use and search Robinson's online platform in making purchases.”

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Posted 4 years ago

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope to see you again on your next purchase. Cheers!

Posted 4 years ago

“delivery service is poor.”

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Posted 4 years ago

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better on our service delivery.

Posted 4 years ago

“The online website was easy to navigate and with a fair variety of items. Ordering was smooth and my items were delivered rather promptly.”

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Posted 4 years ago

Hi Kang! Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. See you on your next purchase!

Posted 4 years ago

“Received all the goods in good condition.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 4 years ago

“Great discount coupon provided for online relaunch. Expecting more such exciting offers.”

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Posted 4 years ago

Hi Natarajan! Thanks for the review. Yes, we will be launching more exciting offers! Stay tuned!

Posted 4 years ago

“Fast delivery. Item nicely pack.”

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Posted 4 years ago

Hi Ivy! On behalf us all of us at Robinsons, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Cheers!

Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

Thanks for the 5-star review. The team at Robinsons is thrilled you’re happy with your recent purchase. Cheers!

Posted 4 years ago

“Service from Robinsons has always been superb.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 4 years ago

“Very happy with the prompt delivery except my order is split into two different delivery on 2 different days It would be good if order can be consolidated and be delivered together instead.”

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Posted 4 years ago

Hi Doris! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We understand that you would want to have your orders delivered together. However, you will receive the items separately in different packages and on different days due to their different delivery lead times & warehouse locations. Thanks for understanding.

Posted 4 years ago

“Love all the products I brought from Robinson. Fast delivery also!”

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Posted 4 years ago

“Great air fryer however, there is no warranty at all and this was not clarified in the listing.”

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Posted 4 years ago

“Purchase was made easily online. Delivery was fast within 2-3 days.”

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Posted 4 years ago

The team here at Robinsons is thrilled to receive such a great rating, thank you!

Posted 4 years ago

“End-to-end shopping experience was seamless and hassle-free”

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Posted 4 years ago

Hi Timothy, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. See you on your next purchase!

Posted 4 years ago

“A wrong item was sent in my order. Robinson Customer Service got it's Supplier to arrange 1-for-1 exchange, but this process and the instructions could have been better managed.”

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Posted 4 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are sorry for the inconvenience about sending the incorrect item. Once again, thanks for your patience.

Posted 4 years ago

“my pillow and bolster came really quickly and packed nicely. got them at a discounted price due to re-opening special. happy to see robinsons back up again online, hoping they’ll bring in all their classic hotel collection sheets and towels. really enjoyed using them from before!”

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Posted 4 years ago

Hi, thank you so much for taking the time to provide feedback and for the 5-star rating. We are also excited to be back. Let us know how we can help you with your next purchase. Best Wishes.

Posted 4 years ago

Robinsons is rated 4.2 based on 1,957 reviews