Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,957 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier

Anonymous

Anonymous // 01/01/2019

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“I tried to add to an order that I had just placed (less than 30 mins) but was informed that it was impossible to add to it. instead i had to pay the delivery charges on the additional items..”

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Posted 4 years ago

Dear Seng, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would love to make things right if you give us another chance. We'll get in touch via email to address your concern. Thanks again.

Posted 4 years ago

“Very good and delivery was prompt”

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Posted 4 years ago

Thank you for the great review! We can’t wait to have you back at Robinsons.

Posted 4 years ago

“Delivery is fast & in proper packaging . Pricing is reasonable.”

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Posted 4 years ago

Hi Thiam, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing your next purchase. Best Wishes.

Posted 4 years ago

“Very fast delivery. Nicely packed.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a review - it's much appreciated!

Posted 4 years ago

“Very efficient and fast dispatch. Fast delivery too”

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Posted 4 years ago

June, the team here at Robinsons is thrilled to receive such great rating, thank you. See you on your next purchase!

Posted 4 years ago

“Delivery service is not up to my expectation, missing two items that I have not received. To my surprise is that delivery company was not aware of their mistake and obviously they don’t have a ready process to track the stock.”

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Posted 4 years ago

I apologize on behalf of everyone at Robinsons. Please know that your situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improving the way our orders are being delivered. Until then, please accept my sincerest apologies on behalf of everyone on the team. We will reach you via email regarding this matter.

Posted 4 years ago

“Items are good and delivered quickly. Unfortunately the delivery man sent it to the wrong condo but he retrieved it and sent it to us the next day when told of his mistake”

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Posted 4 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Let us know how can help you on your next purchase.

Posted 4 years ago

“Good value for the honey world honey I bought! and the convenience of not having to go out to buy, carry 3kg of manuka home, was just amazing!”

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Posted 4 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their e-store experience. Enjoy your Manuka Honey!

Posted 4 years ago

“Item came well packed and was v prompt”

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Posted 4 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come!

Posted 4 years ago

“Photo in product catalog shows a set of towels, which was inconsistent with the description for sale of one single bath towel. Could have mislead buyers.”

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Posted 4 years ago

“Good range of products. Promotional price was attractive too.”

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Posted 4 years ago

“Nice place to shop with good variety of products”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thanks for the positive feedback! See you on your next purchase.

Posted 4 years ago

“Quick delivery. Thank you.”

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Posted 4 years ago

Hi Juliana, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Robinsons. We look forward to serving you for many years to come!

Posted 4 years ago

“Very good service and good discount from the promotions they are having.”

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Posted 4 years ago

Hi Marcus, thank you for taking the time to provide a 5-star rating, your feedback is valued greatly and it helps us maintain an excellent standard of service to our customers.

Posted 4 years ago

“Bought 15 bottles of honey, requested for some honey spoons, not a single spoon was given. A bit disappointed as we usually get free gifts when we used to purchase from physical stores.”

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Posted 4 years ago

“First time buying with the new e-Robinson! Definitely appreciate the welcome email from Jordan the new Md whose note makes the overall shopping experience v personal!”

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Posted 4 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their store experience. Thank you for the 5-star rating. Much appreciated!

Posted 4 years ago

“Fast delivery with proper packaging. Customer service will response to your email in a day. Will highly recommend.”

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Posted 4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Let us know how can we help you. Stay safe!

Posted 4 years ago

“The quality of the bath mats and mattress/ pillow protectors are good. Items all packed on arrival.”

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Posted 4 years ago

Thank you so much for taking the time to share your experience at Robinsons. We take pride in knowing our customers are happy with their product experience. See you on your next purchase! Stay safe, Geok!

Posted 4 years ago

“Fast & efficient service”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! See you on your next purchase, Durrah! Stay safe.

Posted 4 years ago

“I m pleased with the ease of buying n delivery was indeed v prompt. Prices are also competitive All round Robinsons deserve a 5 star. Wish minimum to hv delivery wasn’t that high tho.”

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Posted 4 years ago

Thanks for the 5-star review. The team at Robinsons is thrilled you’re happy with your recent purchase. We really appreciate you being a customer. We’re here for you anytime.

Posted 4 years ago

Robinsons is rated 4.2 based on 1,957 reviews