Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Pleasant experience”

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Posted 2 years ago

“You put in a great effort to sell your products online. Well done website! A bit slow using hp though but overall okay using laptop. Your customer service replied the next morning. Very happy to get the answers I want. Thank you. Supplier delivered a new luggage very fast. And provide information how to claim if damaged overseas. Happy. Well done. But antler luggage luma 28inch is put to test now because we are traveling on a budget self tour. When I returned to Singapore on 15 Dec, we will know better if Lima can without the budget tour handling or not. You have many competitors selling similar products that we can see and feel. At a very competitive price too. Already some parts of the luggage is dented and the lining curled up/out.”

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Posted 2 years ago

“Very quick delivery. Price was better than other online stores as it was on sale.”

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Posted 2 years ago

“Xmas tree photo was misleading.”

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Posted 2 years ago

“Min spent for free delivery is too high compared to other online shops. Not easy to reach such requirement. I would not buy from Robinson if I do not have any voucher to cover the shipping cost.”

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Posted 2 years ago

“I have been a loyal customer of Robinsons for 35 years. I am very, very disappointed with the utter lack of quality control for this purchase.”

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Posted 2 years ago

“Delivery was fast. Receive my item after 2 days of my purchase”

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Posted 2 years ago

“Special Gift”

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Posted 2 years ago

“The ordering from Robinson. as so simple to do and the time taken to send was really fast. I am not a usual online buyer but you made me see how simple and fast it was, Thanks Robinsons”

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Posted 2 years ago

“I love shopping at Robinsons. Fast delivery and I can get most of the items I want from there. The sales value for money.”

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Posted 2 years ago

“The product definitely ok , but your delivery person.. threathen me if i report it to you with the incident that happened. Dont use Your delivery agency anymore.”

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Posted 2 years ago

Hi Vonny! We're truly sorry to hear about this. We do not condone this kind of behavior from our delivery service partner. We sent you an email to get more details. Surely, we will have this courier handled accordingly. Again, we sincerely apologise for what happened.

Posted 2 years ago

“Great price fast delivery”

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Posted 2 years ago

“Delivery fast. Product received, haven’t try the product yet.”

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Posted 2 years ago

“Purchased some items through the online store. Items were packed well and delivered within 5 days. Great products and service.”

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Posted 2 years ago

“Quick delivery!!”

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Posted 2 years ago

“Every item ordered was properly bubble wrapped and placed within a box. Thank you for the free gift that came with the honey. Good value for the honey too. Thank you for the good shopping experience.”

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Posted 2 years ago

“Good prices.”

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Posted 2 years ago

“Products exactly as described. Delivery was just slightly unexpected as I ordered two products and they were shipped separately without prior notification.”

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Posted 2 years ago

“Order #0151444, First of all, I ordered 3 items and only received 2 and you are quick to ask for review before you check if the order had been completed. There should be some quality control on ensuring items are delivered completely and that will give a lot of confidence to buyer. We do not want to waste time to contact you to look for the missing item that defeated the purpose of buying online.”

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Posted 2 years ago

“The best online shopping apps. Delivery was fast & efficient. Highly recommended platform.”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews