Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Fast delivery.”

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Posted 2 years ago

“Great promotion and products! Thank you :)”

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Posted 2 years ago

“Excellance! I should purchase it earlier. From ordering, tracking, delivery in less than a Week! Keep up the Good Job. Just seamless.”

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Posted 2 years ago

“The product itself and delivery was great; but sadly it was a gift and there was a photo of the product on the outside of the delivery box which really ruined the surprise!!”

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Posted 2 years ago

“Fast delivery at an appropriate time - after working hours. Very considerate.”

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Posted 2 years ago

“My event is last weekend and I am still waiting for the delivery I tried to reach out to your customer service who cannot help and asked me to contact Qexpress. So no choice, I tried to Qexpress but no one picked up the call after waiting for 20-30mins. So overall, much as I still wish to believe in the Robinson brand and service, I have not seen anything satisfactory. Can you refund me? You have done nothing but wasted my time.”

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Posted 2 years ago

“Fast efficient accurate”

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Posted 2 years ago

“Received purchase fast & in good condition. Will buy again.”

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Posted 2 years ago

“Good price and fast delivery although delivery charge is quite expensive as compared to other online platforms.”

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Posted 2 years ago

“Great customer service, providing prompt answers via chat contact option. Orders were delivered within the stipulated time.”

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Posted 2 years ago

“delivery time is within 4-5 days which is reasonable. Would be good if the delivery person can talk or message 60-90 minutes or the day before they come. The person only leave a SMS and a photo that they have placed the goods AFTER they did it, and are gone.”

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Posted 2 years ago

“Great Service, delivery was good and timely. Enjoy the sales item.”

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Posted 2 years ago

“Upset with the way Robinson refund me because the products out of stocks. Refund me not the full amount. I have to spent $150 to get a extra discount of $25. When it is not my fault that you are out of stocks, you did not give me the full $25 discount. Disappointed.”

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Posted 2 years ago

“Fast international delivery with reasonable postage cost.”

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Posted 2 years ago

“Fast delivery, we’ll packed! Thanks”

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Posted 2 years ago

“A pleasant experience. Transaction, Delivery was smooth. Items cake in great condition. Well packed n fast too. I m very happy with Robinsons. Thanku”

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Posted 2 years ago

“Very pleased with my purchase of the Ototo colander. I needed 27 pieces as Christmas gifts and Robinsons was the only vendor that could deliver the items in 3 days. I was kept abreast of the delivery and the service provider they used was prompt and courteous. I recommend Robinsons online wholeheartedly!”

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Posted 2 years ago

“I have always enjoyed shopping at Robinson’s when they had the retail shop at Orchard Road & am a cardholder. Online shopping is very different from onsite shopping. Guess the $$ is more important.”

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Posted 2 years ago

“good quality and very fast delivery. will come back again and recommend to friends”

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Posted 2 years ago

“Am very impressed with the prompt delivery, and if nobody is home, the courier will call me to let me know.”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,943 reviews