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Robinsons Reviews

4.2 Rating 1,956 Reviews
78 %
of reviewers recommend Robinsons
4.2
Based on 1,956 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Robinsons Reviews
Anonymous
Anonymous  // 01/01/2019
Received purchase fast & in good condition. Will buy again.
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Posted 3 years ago
Good price and fast delivery although delivery charge is quite expensive as compared to other online platforms.
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Posted 3 years ago
Great customer service, providing prompt answers via chat contact option. Orders were delivered within the stipulated time.
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Posted 3 years ago
delivery time is within 4-5 days which is reasonable. Would be good if the delivery person can talk or message 60-90 minutes or the day before they come. The person only leave a SMS and a photo that they have placed the goods AFTER they did it, and are gone.
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Posted 3 years ago
Great Service, delivery was good and timely. Enjoy the sales item.
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Posted 3 years ago
Upset with the way Robinson refund me because the products out of stocks. Refund me not the full amount. I have to spent $150 to get a extra discount of $25. When it is not my fault that you are out of stocks, you did not give me the full $25 discount. Disappointed.
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Posted 3 years ago
Fast international delivery with reasonable postage cost.
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Posted 3 years ago
Fast delivery, we’ll packed! Thanks
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Posted 3 years ago
A pleasant experience. Transaction, Delivery was smooth. Items cake in great condition. Well packed n fast too. I m very happy with Robinsons. Thanku
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Posted 3 years ago
Very pleased with my purchase of the Ototo colander. I needed 27 pieces as Christmas gifts and Robinsons was the only vendor that could deliver the items in 3 days. I was kept abreast of the delivery and the service provider they used was prompt and courteous. I recommend Robinsons online wholeheartedly!
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Posted 3 years ago
I have always enjoyed shopping at Robinson’s when they had the retail shop at Orchard Road & am a cardholder. Online shopping is very different from onsite shopping. Guess the $$ is more important.
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Posted 3 years ago
good quality and very fast delivery. will come back again and recommend to friends
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Posted 3 years ago
Am very impressed with the prompt delivery, and if nobody is home, the courier will call me to let me know.
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Posted 3 years ago
The product works fine however we wasn’t able to register the product for the 10year warranty. We have no idea where to bring to repair or service the machine if required. Please help.
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Posted 3 years ago
Hi there! You may register your product here- https://heyhommies.com/e-warranty/. You may use the order confirmation email that we sent you as proof of purchase.
Posted 3 years ago
Delivery dates were reasonable but failed delivery attempts twice without knowing the reasons! Some items were out of stock & a bit disappointed. Most items were ok & well packed. Price was ok. Only the towels were not thick that was beyond my expectations.
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Posted 3 years ago
Can no longer expect service like the good old days. Now it’s merely an online portal like Shopee or Lazada which one just shop n go. Those days which one could leave the stalls with shopping bags and wrappers, served by helpful and friendly staffs are over. Understand those are costs but it felt more like real shopping esp during festive seasons. Hope to see the return of physical stores one day! In addition the online stall also lacked varieties like fragrances.
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Posted 3 years ago
Good customer service in helping fast & efficiently!
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Posted 3 years ago
I found defaults in the mattress topper received and reached out to customer service for an exchange. The Robinson customer service replies were fast, but as they need to confirm with the supplier, I am still waiting for an update regarding the exchange...
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Posted 3 years ago
Excellent variety, competitive prices. I will continue to shop at Robinsons. The delivery man was bad, though. He left the package outside the door. Did not even ring the door bell. No idea when it was left there. VERY poor service. Not Robinsons fault, but hope Robinsons will let the delivery company know.
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Posted 3 years ago
Quick delivery and products are nicely packaged.
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Posted 3 years ago
Robinsons is rated 4.2 based on 1,956 reviews