Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.18

4.2 Rating 2,020 Reviews

79 %

of reviewers recommend Robinsons

4.2

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product itself and delivery was great; but sadly it was a gift and there was a photo of the product on the outside of the delivery box which really ruined the surprise!!”

Helpful Report

Posted 3 years ago

“Fast delivery at an appropriate time - after working hours. Very considerate.”

Helpful Report

Posted 3 years ago

“My event is last weekend and I am still waiting for the delivery I tried to reach out to your customer service who cannot help and asked me to contact Qexpress. So no choice, I tried to Qexpress but no one picked up the call after waiting for 20-30mins. So overall, much as I still wish to believe in the Robinson brand and service, I have not seen anything satisfactory. Can you refund me? You have done nothing but wasted my time.”

Helpful Report

Posted 3 years ago

“Fast efficient accurate”

Helpful Report

Posted 3 years ago

“Received purchase fast & in good condition. Will buy again.”

Helpful Report

Posted 3 years ago

“Good price and fast delivery although delivery charge is quite expensive as compared to other online platforms.”

Helpful Report

Posted 3 years ago

“Great customer service, providing prompt answers via chat contact option. Orders were delivered within the stipulated time.”

Helpful Report

Posted 3 years ago

“delivery time is within 4-5 days which is reasonable. Would be good if the delivery person can talk or message 60-90 minutes or the day before they come. The person only leave a SMS and a photo that they have placed the goods AFTER they did it, and are gone.”

Helpful Report

Posted 3 years ago

“Great Service, delivery was good and timely. Enjoy the sales item.”

Helpful Report

Posted 3 years ago

“Upset with the way Robinson refund me because the products out of stocks. Refund me not the full amount. I have to spent $150 to get a extra discount of $25. When it is not my fault that you are out of stocks, you did not give me the full $25 discount. Disappointed.”

Helpful Report

Posted 3 years ago

“Fast international delivery with reasonable postage cost.”

Helpful Report

Posted 3 years ago

“Fast delivery, we’ll packed! Thanks”

Helpful Report

Posted 3 years ago

“A pleasant experience. Transaction, Delivery was smooth. Items cake in great condition. Well packed n fast too. I m very happy with Robinsons. Thanku”

Helpful Report

Posted 3 years ago

“Very pleased with my purchase of the Ototo colander. I needed 27 pieces as Christmas gifts and Robinsons was the only vendor that could deliver the items in 3 days. I was kept abreast of the delivery and the service provider they used was prompt and courteous. I recommend Robinsons online wholeheartedly!”

Helpful Report

Posted 3 years ago

“I have always enjoyed shopping at Robinson’s when they had the retail shop at Orchard Road & am a cardholder. Online shopping is very different from onsite shopping. Guess the $$ is more important.”

Helpful Report

Posted 3 years ago

“good quality and very fast delivery. will come back again and recommend to friends”

Helpful Report

Posted 3 years ago

“Am very impressed with the prompt delivery, and if nobody is home, the courier will call me to let me know.”

Helpful Report

Posted 3 years ago

“The product works fine however we wasn’t able to register the product for the 10year warranty. We have no idea where to bring to repair or service the machine if required. Please help.”

Helpful Report

Posted 3 years ago

Hi there! You may register your product here- https://heyhommies.com/e-warranty/. You may use the order confirmation email that we sent you as proof of purchase.

Posted 3 years ago

“Delivery dates were reasonable but failed delivery attempts twice without knowing the reasons! Some items were out of stock & a bit disappointed. Most items were ok & well packed. Price was ok. Only the towels were not thick that was beyond my expectations.”

Helpful Report

Posted 3 years ago

“Can no longer expect service like the good old days. Now it’s merely an online portal like Shopee or Lazada which one just shop n go. Those days which one could leave the stalls with shopping bags and wrappers, served by helpful and friendly staffs are over. Understand those are costs but it felt more like real shopping esp during festive seasons. Hope to see the return of physical stores one day! In addition the online stall also lacked varieties like fragrances.”

Helpful Report

Posted 3 years ago

Robinsons is rated 4.2 based on 2,020 reviews