Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“1st order was well received. Slightly delayed in shipping but everything is perfect.”

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Posted 2 years ago

“Good, delivery OK. Packing Aveage”

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Posted 2 years ago

“Very bad.... i have not receive the delivery since 10 Nov 2022 till today 29 nov!!”

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Posted 2 years ago

“Easy to navigate.”

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Posted 2 years ago

“Not a fan of their delivery system; there’s no notification of the date of delivery. My box just showed up on my doorstep one morning with no notification, no door knock. Good thing I was home & happened to open the door to water the plants. I’m just glad no one stole it.”

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Posted 2 years ago

“Overall, it is a smooth process. Delivery took a while likely due to the ongoing sales. The price discount is reasonable and value for money.”

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Posted 2 years ago

“Wide range of quality products at reasonable prices. Fast and efficient delivery.”

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Posted 2 years ago

“Came in good condition. Well packed in a box. Thanks”

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Posted 2 years ago

“For me is just a follow up of most of my purchases at Robinsons Raffles City”

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Posted 2 years ago

“Good service. Delivered in good condition”

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Posted 2 years ago

“I ordered 5 items and 3 items were out of stocks. Why are the items still available when there’s no more stocks? The online store has no system of tracking how much existing stocks are available. I was also told that bedsheets cannot be returned if opened. I order a 2 sets of similar bedsheets and only one arrived while the other one is out of stock. Luckily I didn’t open the packaging, else I wouldn’t be able to return the item. The overall online shopping experience is really underwhelming.”

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Posted 2 years ago

“Quality Product and Smooth Delivery. Highly recommend!”

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Posted 2 years ago

“Difficult to try and test things given they have no physical showroom”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Supplied the wrong size of underwear and then claimed that they couldn’t accept a return - very disappointed”

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Posted 2 years ago

“Robinson online is very convenient to use and the delivery is fast.”

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Posted 2 years ago

“I am happy with the bed sheet that I purchased. Quality is super good. Delivery was awesome. It was delivered the next day upon purchased.”

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Posted 2 years ago

“I have made a wrong selection of a shirt size. Thanks to Mikael for helping me out to exchange to a correct size. Really appreciated his assist. Thanks!”

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Posted 2 years ago

“I hv used the quality product I ordered. I find the shipment expensive compared to other platforms”

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Posted 2 years ago

“Good product at a reasonable price. Delivered within 3 days”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews