Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods received in good condition & well packed”

Helpful Report

Posted 2 years ago

“My Vitamix was delivered as advertised in good working order and box was in good condition as well. Vitamix has been great, need to spend more time to do more with it. Only minor area to improve is the notifications for delivery. These came in at the last minute and it was not always clear what was happening. My first notifcation was around midnight for the day before delivery, the history showed that things were happening before I got my first notification.”

Helpful Report

Posted 2 years ago

“1st order was well received. Slightly delayed in shipping but everything is perfect.”

Helpful Report

Posted 2 years ago

“Good, delivery OK. Packing Aveage”

Helpful Report

Posted 2 years ago

“Very bad.... i have not receive the delivery since 10 Nov 2022 till today 29 nov!!”

Helpful Report

Posted 2 years ago

“Easy to navigate.”

Helpful Report

Posted 2 years ago

“Not a fan of their delivery system; there’s no notification of the date of delivery. My box just showed up on my doorstep one morning with no notification, no door knock. Good thing I was home & happened to open the door to water the plants. I’m just glad no one stole it.”

Helpful Report

Posted 2 years ago

“Overall, it is a smooth process. Delivery took a while likely due to the ongoing sales. The price discount is reasonable and value for money.”

Helpful Report

Posted 2 years ago

“Wide range of quality products at reasonable prices. Fast and efficient delivery.”

Helpful Report

Posted 2 years ago

“Came in good condition. Well packed in a box. Thanks”

Helpful Report

Posted 2 years ago

“For me is just a follow up of most of my purchases at Robinsons Raffles City”

Helpful Report

Posted 2 years ago

“Good service. Delivered in good condition”

Helpful Report

Posted 2 years ago

“I ordered 5 items and 3 items were out of stocks. Why are the items still available when there’s no more stocks? The online store has no system of tracking how much existing stocks are available. I was also told that bedsheets cannot be returned if opened. I order a 2 sets of similar bedsheets and only one arrived while the other one is out of stock. Luckily I didn’t open the packaging, else I wouldn’t be able to return the item. The overall online shopping experience is really underwhelming.”

Helpful Report

Posted 2 years ago

“Quality Product and Smooth Delivery. Highly recommend!”

Helpful Report

Posted 2 years ago

“Difficult to try and test things given they have no physical showroom”

Helpful Report

Posted 2 years ago

“Fast delivery”

Helpful Report

Posted 2 years ago

“Supplied the wrong size of underwear and then claimed that they couldn’t accept a return - very disappointed”

Helpful Report

Posted 2 years ago

“Robinson online is very convenient to use and the delivery is fast.”

Helpful Report

Posted 2 years ago

“I am happy with the bed sheet that I purchased. Quality is super good. Delivery was awesome. It was delivered the next day upon purchased.”

Helpful Report

Posted 2 years ago

“I have made a wrong selection of a shirt size. Thanks to Mikael for helping me out to exchange to a correct size. Really appreciated his assist. Thanks!”

Helpful Report

Posted 2 years ago

Robinsons is rated 4.2 based on 1,943 reviews