Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Good customer service!”

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Posted 2 years ago

“Fast delivery and good price. Love my item.”

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Posted 2 years ago

“I'm happy to receive the items from Robinson, brand new and good quality. The delivery is fast and smooth.”

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Posted 2 years ago

“Goods received in good condition.”

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Posted 2 years ago

“Great sale, quick delivery.”

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Posted 2 years ago

“Fast delivery and well packed.”

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Posted 2 years ago

“Great products at great prices!”

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Posted 2 years ago

“I do not like how you manage sales. If you are prepared to sell this at a discount, you should just stick to it. I receive a constant stream of offers from you with different codes. This is disruptive, and one reason why I never finish one sale. Promo codes just valid for a day or so, etc. It's disruptive because I shop online since I don't have time to go out. This wastes my time.”

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Posted 2 years ago

“In the email you sent asking for review, did you mean “How did we do?” instead of “How did we go?””

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Posted 2 years ago

“Shipping is prompt and well packed.”

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Posted 2 years ago

“Prompt delivery , products of a good quality”

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Posted 2 years ago

“I bough a zodiac mug and do not expect it to be so tiny. Is my oversight that I did not look at the volume. Overall the quality of the bolster, the anti snore pillow and even the mug are very good”

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Posted 2 years ago

“Good fast delivery, good price, we like the product very much”

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Posted 2 years ago

“I want to know why my towel I bought from hotel collection but it tag Robinson. It should show hotel collection tag on towel so next time I will know my towel from hotel collection. My towel show Robinson tag so next time I want to buy it again,i must check from which company. Please attach correct hotel collection tag on towel or attach 2 ( Robinson and hotel collection).”

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Posted 2 years ago

Hi Pham! The Hotel Collection towel is a product by Robinsons. It's our own product brand hence it's labeled Robinsons.

Posted 2 years ago

“Organised transaction.”

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Posted 2 years ago

“Item well received delivery was fast and well packed”

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Posted 2 years ago

“Delivery of goods excellent. However had considerable difficulties getting Robinsons to progress Return items. Followed up and repeated requests 3 times.”

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Posted 2 years ago

“Very good fast response love to shop with Robinsons if posibble the is a shopping centre for Robinsons like previous time”

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Posted 2 years ago

“Fast delivery and item arrived in perfect condition.”

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Posted 2 years ago

“Ordered a couple of pillows, bedsheet and blender. Delivery was unbelievably quick - 2 days!”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews