Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,941 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“I love the speedy delivery, much appreciated, and of course the discount given, I have recommended to my family and my Robinsons loyal friends”

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Posted 2 years ago

“Didn’t expect Robinson could do so well for their online store. More importantly the pricing must be attractive for shoppers have alternative choices.”

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Posted 2 years ago

“I do not have an good experience at all and ”felt” cheated.”

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Posted 2 years ago

“Fast delivery & high quality.”

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Posted 2 years ago

“Very good products at fair price . After sales service was pleasant too. Even suppliers were very professional and polite.”

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Posted 2 years ago

“First delivery was smooth. There was a hiccup in second delivery but it was settled efficiently in the end.”

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Posted 2 years ago

“I am not satisfied until case is closed. Items arrived with short supply. Just bcause your supplier do not hve stocks they think they can get away with it.”

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Posted 2 years ago

“Chance upon the product I am eyeing at. The price is much cheaper than elsewhere and got it delivered to doorstep. Prompt delivery.”

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Posted 2 years ago

“Beautiful tableware and very well packed for rough oversea shipping. Thank you very much!”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Helpful staff and act promptly.”

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Posted 2 years ago

“the item was received only about 10 days after ordering. i think that's quite slow. especially since i had to pay for delivery as the amount spent did not qualify for free delivery. Also, i got emails from J&T express about unsuccessful delivery, but there was always someone at home to receive the goods if indeed there was an attempt to deliver.”

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Posted 2 years ago

“The online shopping interface has improved and it is easy to browse and search for items. The follow ups with Robinsons sales team is prompt too!”

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Posted 2 years ago

“Fast delivery with good quality and attractive price.”

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Posted 2 years ago

“The response was good, from order to delivery was very efficient and fast”

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Posted 2 years ago

“Well received, good products and happy with it”

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Posted 2 years ago

“Online purchase was easy - lots of payment options. Will definitely use again!”

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Posted 2 years ago

“Item received in best condition Thank you”

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Posted 2 years ago

“Am generally happy with the responsiveness and service. But this is only my first time engaging with Robinsons online. I hope you will continue to and consistently maintain this high level of service!”

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Posted 2 years ago

Hi Whooi Phing! Thank you for your kind feedback. Yes, we will keep on working well to maintain the excellent service.

Posted 2 years ago

“The pen arrived in perfect condition, the packaging was perfect and the pen matched fully the description as stated. Absolutely no hassles in the whole purchasing process.”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,941 reviews