Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“very happy with purchase which came promptly. Item nicely wrapped and secured. thank you!”

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Posted 3 years ago

The team here at Robinsons is thrilled to receive such a great rating, thank you.

Posted 3 years ago

“Item delivered within 1-2 days from purchase, very happy with delivery and items I bought (shampoo and hair brush)”

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Posted 3 years ago

Thank you for the great review! We can’t wait to have you back at Robinsons! Cheers!

Posted 3 years ago

“Glad that yr customer service response to my delivery address correction was prompt. Delivery service was also prompt. Goods received in good order. Purchase online was also easy and hassle free. Good. Keep it up. Prices of other merchandise - not that competitive though.”

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Posted 3 years ago

On behalf us all of us at Robinsons, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience, Josephine. Cheers!

Posted 3 years ago

“Order placed on 11 October but no confirmation delivery update from the courier yet. Hope it could expedite on it. Thanks Regards”

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Posted 3 years ago

Thank you for letting us know about this, Koh. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Posted 3 years ago

“Good value”

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Posted 3 years ago

“The items arrived very soon after I ordered them and all were packed securely. Definitely a pleasant shopping experience!”

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Posted 3 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. See you on your next purchase!

Posted 3 years ago

“Good discount and purchase was easy. Delivery was fast. Highly recommended.”

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Posted 3 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about how your purchase goes!

Posted 3 years ago

“Easy and efficient”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Been enjoying Robinson when they have a physical shop here. Am glad there is an online shopping now. Thank you.”

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Posted 3 years ago

Thank you so much for the review, Sally. We appreciate you being a customer. Let us know how we can help you with your next purchase. Cheers!

Posted 3 years ago

“It was a very satisfying experience.”

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Posted 3 years ago

Wow! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star review. Let us know how we can help you with your next purchase.

Posted 3 years ago

“Already so many years Robinsons is well known brand in Singapore”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“The products were of very good quality and were priced great as well.”

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Posted 3 years ago

Thank you so much for your positive rating. We are glad that you had a great experience here in Robinsons. See you on your next purchase. Cheers!

Posted 3 years ago

“Good discount. Wishing there were more discounts given on good quality bedsheet /quilt cover sets. Delivery fast and efficient. Plan to continue to shop on Robinsons online if I come across good offers.”

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Posted 3 years ago

On behalf us all of us at Robinsons, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience, Hoi. See you on your next purchase!

Posted 3 years ago

“2 seperate shipments were made. Just to feedback that the Vitahealth Acid Free Vit C received were not sealed. Kordels product is ok.”

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Posted 3 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks, Susan! Cheers!

Posted 3 years ago

“Delivery was fast. quality of product is good as in the past when buying from the physical store. Robinson never disappointed me!”

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Posted 3 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Robinsons.

Posted 3 years ago

“Items purchased were delivered earlier than expected. I am very satisfied with the quality of items and will definitely consider shopping with Robinsons again in future.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Fantastic! Received my items so quickly.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. See you on your next purchase, Katherine! Cheers!

Posted 3 years ago

“so glad robinson is back in full force. will support u so long its within my budget. so far so good, been ordering quite abit from you. with tracking to know where the delivery is, and receiving my items very very fast in 3-4 working days time. i did not give a 5 star is coz one of my items is not delivered (its a one for one free item). i have emailed to your team and they got back the next day! they said they would deliver the missing item to me.”

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Posted 3 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. See you on your next purchase!

Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

hank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Cheers!

Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews