Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,957 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier

Anonymous

Anonymous // 01/01/2019

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“the delivery was very fast and product arrive in good condition.”

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Posted 4 years ago

Hi Siok Hwa, we're glad that you received your order in good condition and the delivery was very fast! We really appreciate you being a customer and helping to share the word about us. We hope to see you again soon.

Posted 4 years ago

“Fast delivery 👍”

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Posted 4 years ago

Hi Doreen, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We’re here for you anytime.

Posted 4 years ago

“V prompt & helpful service. Items too packed nicely. Thank you!”

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Posted 4 years ago

Thank you so much for taking the time to share your experience at Robinsons Online Store. We take pride in knowing our customers are happy with their store experience. We Look forward to seeing you again soon, Chiew!

Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Speedy delivery and great value”

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Posted 4 years ago

“Goods delivered within a few days of ordering. Nicely packed.”

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Posted 4 years ago

“Appalled at the old box used for these glasses. Besides they are not even sealed after unwrapping it. Feels a recycled stock being discarded. This was meant to be a gift. Disappointing.”

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Posted 4 years ago

“Easy navigation, ordering and checkout is a bliss.”

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Posted 4 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 4 years ago

“Your Customer Service is excellent but some info in your website is misleading. It showed that my mattresses were delivered on 16/10/2021 but actual delivery was on 20/10/2021. The deliveryman for the speaker was not looking at the address properly. He wanted to leave the parcel at my neighbour's door when my door was wide open waiting for him.”

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Posted 4 years ago

We are grateful that you took the time out to leave us a review. We apologise if we didn't meet your expectations. Rest assured that this will be passed to the dedicated team. Your feedback helps us to improve service for everyone. We will also work on our website regarding the delivery information. Thank you!

Posted 4 years ago

“Easy to use website and items arrived so early and in great condition.. very well done.”

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Posted 4 years ago

We are so grateful for your 5-star review, Mark. Thanks for sharing your rating with us and the community. Let us know how we can help you with your next purchase. Cheers!

Posted 4 years ago

“Service is prompt , reliable & good.”

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Posted 4 years ago

Thank you for your review. We will share this with the store team to let them know how we are doing. See you on your next purchase, Josephine!

Posted 4 years ago

“Fast delivery and good service except need to download app to track the order. I can't track the order even downloaded the app.”

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Posted 4 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 4 years ago

“Robinson is one of my favorite shopping place. I am glad that I can continue shopping from Robinson again.”

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Posted 4 years ago

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Robinsons. Cheers!

Posted 4 years ago

“Efficient and prompt delivery. Like that there is a 30 day return. Very affordable at the discounted. Good price for the quality .”

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Posted 4 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community See you on your next purchase, Clare! Cheers

Posted 4 years ago

“i ordered 6 items from Robinsons - the confirmation email did mention that the products come from different warehouse but i was surprised to see 4 deliveries with their own plastic & bubble wrappings. When i do my online orders, usually i try to order the items from the same shop so they can pack everything together (less plastic compare to ordering separately from different shops). With the current global climate change issues, having too many plastics are my main concerns & may affect my decision to shop @ Robinsons since seems all the items come directly from the suppliers (i thought they are centralised in Robinsons' own warehouse). Nevertheless, i will recommend my friends & family to try to shop @ Robinsons. Thank you.”

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Posted 4 years ago

Hi Vicu, thanks for the review. Yes, you are correct if you order multiple products from multiple brands, you will receive the items separately in different packages and on different days due to their different delivery lead times & warehouse locations. Your feedback helps us to do better. Thank you for still recommending Robinsons to your friends and family. Looking forward to seeing you on your next purchase, Vicu. Take care!

Posted 4 years ago

“Fuss Free purchase and fast delivery!”

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Posted 4 years ago

“Good presentation of product n provided fast delivery service”

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Posted 4 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 4 years ago

“I had a pleasant experience for my first online purchase from Robinsons. My purchases were delivered very promptly but would have been better if an estimated delivery date is given after I have confirmed my order, similar to most other online stores such as Lazada, iHerb, RedMart, Tao Bao.”

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Posted 4 years ago

Thank you for the great review! We can’t wait to have you back at Robinsons. Let us know how we can help you with your next purchase.

Posted 4 years ago

“Ordered the Surin volumising shampoo on sale but was informed by Surin sales in charge that it was out of stock. Reason being Robinson stock check does not have a reducing balance. So they didn’t know it was out of stock. How ridiculous to happen to Robinson. Can’t believe it. Anyway I was asked to accept an item that was not on offer. Felt cheated.”

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Posted 4 years ago

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We have sent you an email regarding this. We'll work on this.

Posted 4 years ago

“Items delivered fairly quickly Packaging was good and secure to protect items”

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Posted 4 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

Posted 4 years ago

Robinsons is rated 4.2 based on 1,957 reviews